Joseph Vasquez Email & Phone Number

New York, United States

New York, United States

At QTechnologies, our mission is to provide outstanding consulting services across all technical domains. I am eager to lead our efforts in leveraging cutting-edge technology, developing customized solutions, and ensuring the success of our clients. By collaborating with our talented team and partners, we aim to achieve remarkable milestones and set new standards in the industry.● Strategic Leadership: Oversee all aspects of IT strategy, operations, and technology innovation.● Client Solutions: Develop and implement cutting-edge solutions tailored to meet the specific needs of diverse clients.● Team Development: Lead and mentor a talented team of IT professionals to drive company success.● Technology Implementation: Spearhead the integration of advanced technologies to enhance client systems and processes.● Business Growth: Drive business development initiatives to expand the company's client base and market presence.● Vendor Management: Cultivate strong relationships with key vendors and partners to ensure top-quality service delivery.● Cybersecurity: Implement robust cybersecurity measures to protect client data and ensure compliance with industry standards.

New York, Ny, Us

Experienced Lead Network Engineer with expertise in designing, implementing, and troubleshooting advanced data/VoIP networks and telecommunication systems, ensuring optimal performance and reliability.● Independently troubleshoot complex telecommunication issues, including VoIP, data, and network connectivity, with minimal supervision.● Designed, implemented, and administered data/VoIP networks, ensuring reliable performance and uptime across the enterprise.● Researched, selected, and integrated new technologies to meet organizational goals, focusing on network optimization and efficiency.● Provided high-level technical services to resolve issues related to routing, data center design, packet loss, latency, and system failures.● Specialized in Cisco Call Manager and advanced RightFax/eFax systems, analyzing network performance and implementing improvements.● Delivered technical oversight for network availability, capacity management, and performance, troubleshooting enterprise network technologies and ensuring smooth operation.● Hands-on experience with Cisco routers, switches, Wi-Fi gateways, and controllers, maintaining WAN/LAN connectivity and working with carriers on outages and implementations.● Led the RightFax enterprise architecture team, driving improvements in voice, data center activities, and overall network infrastructure.● Conducted trending analyses for chronic issues and resolved escalated telecommunication challenges, providing management with detailed reports on network traffic.● Followed established processes for change management, release management, and inventory documentation, ensuring all activities adhered to internal standards.● Mentored junior network staff, providing technical guidance and promoting the use of industry best practices in day-to-day operations.● Led telecom project implementations, integrating Cisco and third-party solutions to enhance overall system performance and efficiency.

New York, New York, Us

As the CIO and VP of Information Systems, I successfully led enterprise-wide system implementations, ensuring seamless integration and strict adherence to security standards and regulations. I worked closely with C-suite executives and department heads to align technology initiatives with overall business objectives. My leadership in implementing robust cybersecurity protocols significantly enhanced data protection and mitigated cyber risks. I also led successful migrations from legacy systems to modern platforms, improving operational efficiency and minimizing downtime. By executing comprehensive infrastructure upgrades, I set a gold standard across all facets of the organization.In my role as Vice President of Information Systems, I directed all technological aspects, including communications, endpoints, systems, security, camera systems, and networks. I spearheaded ongoing infrastructure redesign efforts to align with evolving organizational needs, orchestrating comprehensive server environment upgrades such as VMware updates to versions 5.5, 6.7, 7.0, 7.2, and 8.0 (web-based), and ensured firmware compliance with products like VMware 7.0 and Windows Server 2019. I successfully migrated on-prem Microsoft solutions to Microsoft 365 and upgraded core network components from copper to fiber optic.Key areas of expertise include:● Strategy development and implementation● Team leadership and maintenance● Security, integrity, and availability● Budget management and optimization● Policy development and enforcement● Innovation and continuous improvement● Mentorship of System Administrators, System Engineers, and the Director of Information Systems● Microsoft 365 migration (Exchange, Azure AD, and Intune)● Two-factor authentication implementation (DUO)● Technology Strategy Development● IT Governance● Cybersecurity Management● Digital Transformation● Vendor Management● IT Infrastructure Management● Risk Management● Regulatory Compliance

New York, New York, Us

As the IT Director, I oversaw all technological aspects related to systems, security, and networks within the organization. My role included redesigning the entire infrastructure to enhance efficiency and security.● Infrastructure Redesign● Server Environment● Group Policy Object (GPO) Policies● Geofencing● HIPAA Compliance● Budget and Resource Management● Process Optimization● Business-Class Networking● System Development and Implementation● Email Security and Antivirus Deployment● Runbooks and PresentationsCreated 83 runbooks for System Administrators and System Engineers

New York, Us

In this role, I had the privilege of overseeing all operations within the Desktop Engineering department. Managed the deployment program utilized organization-wide, with a focus on SCCM maintenance. Led the imaging and deployment of 15,000 laptops during the recent refresh program, and devised tailored images to optimize performance on lower-class devices. Supervised a team of 6 Engineers and 5 Deployment Techs, providing technical design guidance and support for end-user technologies. Developed and executed quality control testing procedures crucial for hardware and software releases.● Team supervision, guidance● Technical support, troubleshooting● Project coordination, scheduling● Training, skill development● Performance evaluation, feedback● Policy adherence, enforcement● Vendor liaison, coordination● Inventory management, tracking● Created runbooks (manuals) for the junior engineers● Trained junior engineers on the enterprise level solutions● Assisted the Manager of Desktop Engineering during PTO● Deployed USB device lock solution to prevent non-approved storage devices from connecting to our assets● Performed UAT (User Acceptance Testing) on new applications/technologies● Responsible for certifying new applications for the organization

New York, Us

Responsible for daily IT operations at the facility, including implementation, maintenance, and support for systems. Managed Symantec Backup Executive servers for backup systems, and maintained distribution lists and login IDs via Active Directory. Assisted our Desktop engineering team with the rollout of the Windows 7 operating system (20,000 computers total). Oversaw deployment activities such as scheduling moves, conducting imaging, and preparing machines for use. Developed customized Windows 10 images for laptops and desktops, ensuring compliance with HIPAA regulations and maintaining security for electronic health records management. In addition to the various tasks listed above I also administered the various devices listed below: ● Laptops ● Desktops ● Servers ● Tablets ● iPhones & iPads ● Blackberry devices

New York, Us

Managed daily operations of the helpdesk, providing client support via phone, remote assistance, and email. Conducted training and analysis of best practices for helpdesk analysts and end-users. ● Directed scheduling and prioritization of newsletter documentation and articles ● Contributed to the setup of our disaster recovery ● Set up servers in our data center located in Chappaqua ● Supported the System Administrators group XP rollout

New York, Us

In charge of all wireless equipment on behalf of the Telecom department. Responsibilities encompass procurement, documentation, and record keeping. ● Manage the setup of all mobile devices ● Configured and deployed all mobile devices (Verizon) ● Regularly replenish inventory to guarantee availability for our weekly rollouts, ● Average deployment of 75-100 devices per week

In charge of managing helpdesk tickets and calls related to web hosting, T1, and T3 circuits. ● Collaborated with Net Ops and Sys Ops teams (during peak periods to handle overflow tasks) ● Provided desktop support to employees ● Expanded responsibilities to include troubleshooting network connectivity issues ● Assisted with software installations and updates and resolving hardware and software issues for end-users.

New York, Ny, Us

● Conducted legal research and gathered information on statutes, regulations, and legal precedents.● Drafted, proofread, and edited legal documents, including pleadings, contracts, affidavits, and briefs.● Organized and maintained case files, tracked deadlines, and managed schedules.● Communicated with clients to gather information, provide updates, and handle basic inquiries.● Filed legal documents with the court and ensured timely and accurate submissions.● Assisted in trial preparation by organizing exhibits, scheduling witnesses, and preparing trial binders.● Utilized legal research software and technology to manage cases and perform tasks efficiently.● Ensured compliance with all relevant laws and regulations in legal processes and documentation.

Los Angeles, Us

● Generated and printed FedEx shipping labels using company-specific software and online platforms.● Verified shipping information for accuracy and completeness before processing labels.● Coordinated with various departments to ensure timely and accurate shipment of packages.● Managed and tracked outgoing shipments to ensure on-time delivery.● Maintained accurate records of all shipments and updated shipping logs.● Communicated with FedEx representatives to resolve shipping issues and discrepancies.● Prepared packages for shipment, including packing and labeling.● Ensured compliance with company shipping policies and FedEx guidelines.

Advanced Cybersecurity Certificate, Computer And Information Systems Security/Information Assurance

Bachelor Of Science In Information Technology, Computer And Information Sciences And Support Services

Associate'S Degree, Liberal Arts And Sciences, General Studies And Humanities

High School Diploma, Academics