Joseph Westfall Email & Phone Number

Al, Ms, La, Fl, Tx, Ks, Ok, Wa, Id, Wy, Co, Id, Mt

•Supervise Pharmacy Managers to operate an efficient pharmacy. Execute against the district/company business plans, achieve sales, prescription growth, margins and profits.•Lead in providing exceptional customer service.•Conduct frequent store visits to ensure stores are in compliance with all company, State Board of Pharmacy and DEA standards•Planning and development of district budgets to include sales, script growth, margin, labor and expenses and overall P&L results to ensure EBITDA and Net income are achieved.•Ensure pharmacists are building sales and profits through Clinical Services using MTM and immunizations•Assure all team members are executing company initiatives•Drive training and development of Pharmacy Managers, Pharmacists, Pharmacy interns, Pharmacy Technicians, succession planning.•Participate in independent pharmacy potential acquisitions.•Develop a district succession plan for all pharmacy positions.•Conduct annual and ongoing performance appraisals.- Currently piloting Telepharmacy stores within district, one of only two districts chosen.

Mobile, Alabama Area

•Supervise Pharmacy Managers to operate an efficient pharmacy, execute against the district/company business plans to achieve sales, prescription growth, margins and profits, accountable for over $105mm in sales, $11mm in payroll, $9mm in inventory and EBITDA of over $25mm.•Lead in providing exceptional customer service•Conduct frequent store visits to ensure stores are in compliance with all company, State Board of Pharmacy and DEA standards•Planning and development of district budgets to include sales, script growth, margin, labor and expenses and overall P&L results to ensure EBITDA and Net income are achieved•Ensure pharmacists are building sales and profits through Clinical Services using MTM and immunizations•Assure all team members are executing company initiatives•Drive training and development of Pharmacy Managers, Pharmacists, Pharmacy interns,Pharmacy Technicians, succession planning•Participate in independent pharmacy potential acquisitions•Develop a district succession plan for all pharmacy positions•Conduct annual and ongoing performance appraisals for over 70 Pharmacy Managers and Pharmacists, provide input for Store Managers and Assistant Managers appraisals

Trevose, Pa (Metro Phila.)

•Interacted with field and senior management to resolve sales, gross margins, payroll, expense, marketing and merchandising opportunities•Participated in the planning and development of district, region and division budgets including sales, script growth, margin, labor and overall P&L results to ensure EBITDA and NET income are achieved, sales of over $3 billion, payroll of over $400mm and EBITDA of over $800mm•Met with those in district leadership roles to address ongoing operations and profitability initiatives to drive accountability with their teams•Conducted frequent store visits to ensure stores are in compliance with all state/federal regulations and resolve any issues with noncompliance•Lead in customer service standards, used performance indicators to monitor and improve service satisfaction•Interacted with internal departments that include Information Services, Marketing, Training, Loss Prevention, Third Party, Government Affairs, Real Estate and others to develop and implement plans/procedures to increase sales and EBITDA, reduce shrink and gross margin erosion•Provided sales projections and site selection to Real Estate for all new and relocation stores within the division

Northern Virginia (Dc Metro), Mobile, Al, Virginia Beach, Va

•Collaborated with field team members in the planning, development and execution of district business plans and objectives to achieve sales, script growth, gross margin, profitability and customer service goals•Provided leadership and development for associates with clear communication on career opportunities, regular feedback and facilitating any required training•Developed a succession plan for all management positions•Conducted frequent store visits, coach and mentor store teams as needed to ensure operating standards are being met•Ensured customer service standards are in place to drive customer service culture•Executed corporate marketing, merchandise and operating programs to drive sales and profits Conducted meetings with management and store associates to address operations and drive accountability•Executed all corporate marketing, merchandising and programs to drive sales and profits•Met with outside suppliers to look for new revenue streams or new trends within the marketplace

Business Administration And Management, General

Activities and Societies: Member of the Delta Tau Delta Fraternity. Director of Intramural Sports 1982.Danced 24hrs for Children.

Business Administration And Management, General, 3.0

Activities and Societies: Played intramural sports.