Joseph Williams Iv Email & Phone Number

Dallas, Tx, Us

Dallas-Fort Worth Metroplex

• Independently investigate auto fire and theft claims by researching the background of claimants, taking detailed recorded statements, and collaborating with police detectives. Evaluate risk and provide complex analysis in order to make recommendations to approve or deny coverage. By doing so effectively, I protect the company and the policyholders’ interest against the effects of fraudulent claims. Acquired an advanced knowledge of state’s compliance laws, regulations, and regulatory expectations. Successfully managed 100+ high severity exposures while exceeding departmental monthly/quarterly metrics and quality expectations. Fire and Theft Department’s project lead for the company’s expansion into a new State. Prior to the promotion, autonomously excelled in resolving coverage issues and lead all level 2 adjusters in bodily injury exposure closing ratio.

Dallas-Fort Worth Metroplex

• Examined the facts of loss through research with agents, reviewing police reports, attorneys, witness interviews, and vehicle inspections. Independently summarized key findings and made recommendations to either afford or deny coverage. Responsible for large cap company’s commercial line policies that carry multi-million-dollar liability coverage. Approved treatment for injuries and completed thorough medical bill audits. Point of contact for new hires and helped train adjusters to efficiently manage inventory workload, which includes paperwork, diary prioritization, and email follow up. Deployed to communities devastated by a major catastrophic event in order to assist customers in person with specific policy needs.

Lafayette, Louisiana Metropolitan Area

• Apart of a dynamic team of R&D technicians headed by the Gulf of Mexico Division’s chief chemist. Responsible for 24/7 lab testing and simulation that included interpreting data and maintaining a complex international supply chain. I designed and simulated deep water drilling and other offshore operations specific to each Field Engineer’s request. Accurately completed meticulous calculations and safely handled chemical agents in order to execute the simulation in a controlled environment. Analyzed testing results and made adjustments to chemical formulas based desired engineering specifics and provided job specific emergency contingencies.

Lafayette, Louisiana Metropolitan Area

• Safely operated and maintained a deep water, offshore Cement Unit that is used to pump a highly pressurized cement slurry. Prior to each job, completed calculations, performed risk analysis, and made corrections to potential hazards. Worked a rotational shift that typically consisted of 14 or more consecutive days on an offshore drill ship by way of helicopter.

Lafayette, Louisiana Metropolitan Area

• Responsible for processing customer’s financial transactions such as receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and wire transfers. Saved the company over $15,000 in annual revenue by switching customers to electronic statements alone. Lead the branch in up-selling clients to special savings accounts and new checking account holders. Promoted to Vault Teller and was responsible for ensuring the daily balancing of the branch’s vault and teller line drawers.

Lafayette, Louisiana Area

Capable of explaining complicated telecommunications concepts to non-technical professionals.Performs well in fast paced, high pressure environments.Expertise in the development and implementation of voice and data equipment.Experienced in the design, configuration and maintenance of numerous telecom systems, hardware and software applications.Capable of providing high levels of technical and telecommunications engineering support.