● Working as a wonderful team in the Faculty of Business and Law to manage various Business postgraduate programmes, including MBA and MSc Global Business Management.● Rich experience in handling a full student cycle: Module allocations, assessment management (TurnItIn boxes), mitigating circumstances, marks entry, Exam Board, Awards and Progression Board, and general enquiries. ● Advanced use of technology throughout the job: module allocation system, marks entry system, attendance system, Moodle and Turnitin, mitigating circumstances request system, Microsoft 365 and SharePoint. I started the use of Microsoft Forms as a proforma for students to officially accept/reject a Condone grade.● Expert in accreditations: processing claims for CMI qualifications.● Providing on-job training new Programme Administrators.

● Supervised a team of 8 to provide one-stop HR services to the Engineering Faculty (125+ FT professoriate), the Science Faculty (135+ FT professoriate), the Centre of Development and Resources for Students, various Teaching and Learning specialty units, student halls, and more.● Provided one-stop HR services and advice: recruitment, issuing employment contracts (professoriate, visiting/honorary, administrative staff), handling job advertisements, benefits administration, rewards management, absence management, terminations, Employees’ Compensation (injury) matters, complaints/grievances; preparing approval submissions to the Senior Management, offering guidance on university procedures, and more.● Subject expert and Superuser of a University-wide Talent Acquisition System (PageUp People). Leveraged analytics from the System to inform management decisions, e.g. job sourcing and diversity. Extracted data to inform the hiring process review and improvement. Key system support in central professoriate recruitment campaigns: setting up for the Senior Management and different faculties to shortlist hundreds of applications in the same System.● Served as Secretary of the Committee on the Selection of Wardens, Masters and Tutors. Work with the Vice-President & Pro-Vice-Chancellor (Teaching and Learning) and Dean of Student Affairs on the selection of wardens. Fixing a meeting with members (including student bodies), arranged interviews (Zoom), agendas and documentation.● COVID-19 HR support: manned a special email account to answer staff enquiry on COVID-19-related HR matters, e.g. Work-From- Home, quarantine absences, etc. Communicated with the University Health Services on staff positive / quarantine cases. At the onset of COVID-19, worked with IT department to setup an automatic daily email report to alert department heads whose staff members have reported to be returning from overseas.

● Supervised a team of 4 colleagues to provide one-stop HR services and advice (see above) to the Engineering Faculty, President’s Office, Finance and Enterprises Office, Centre of Resources and Development for Students, several Teaching and Learning specialty units, University Archives, SMARTER@HKU Programme Management Office and more.● Served as Member of Project Team to procure a cloud-based Talent Acquisition System. Attended vendor presentations and compared products in detail. Prepared justifications for submission to the Tenders Board. Involved heavily in implementation and User Acceptance Testing stages. Wrote User Manual for all university users.

● Provided hands-on HR support to academic departments on staff recruitment, personnel actions, and benefits administration.● Provided secretarial support to committees; logistics support for visits of senior academic candidates.● Coordinated various projects, e.g. cost-of-living salary adjustments, statistics returns to government bodies, policy review.