Joseph E. Email & Phone Number

Birmingham, United Kingdom

Using Opera reservation to check in and out customers.Amending reservations and dealing with guest enquiries. Completing the night auditing procedure with accuracy and detail.Updated customer information and arrival reports and printing. Logged customer complaints and incidents on the computer. Responsible for any customer issues in the hotel when on shift.Ensuring paperwork is completed in order for a smooth handover.Posted transactions to make sure bills are kept up-to-date.

Ba Hons Business Administration, Business And Organisations Behaviour, 2:1

Modules Included : Business Operations, Business Statistics Management Entrepreneurship and Small Business Development Global Marketing.

Marketing: Charted Institute Of Marketing (Cim, Marketing

Researching, writing discussion papers and reports, including Evaluated the marketing mix and how it is used to create value. Analysed.

Ocr Teaching In The Lifelong Learning Sector (Teaching Training), Teacher Training

Teacher Training in adult education, which included Planning teaching sessions and creating a scheme of work. Extensive teacher training.

Higher National Diploma, Business And Finance

Modules Included Marketing, Statistics, Research Project and Organisational Behaviour Skills A deeper and broader understanding.

Teaching English As Foreign Language

l TEFL Certificate, 120 Hours Including teaching grammar,,, teaching young learners, teaching business English and telephone teaching

Advanced Tefl In Teaching English As A Foreign Language

teaching business English, young learners,online and one to one teaching

Diploma Level Teaching English, Highfield Level 5 Diploma In Teaching English As A Foreign Language (Tefl) (Premier Tefl), Passa