Joseph A. Email & Phone Number

- Implemented vulnerability and patch management program reducing risk across the organization- Performed regular vulnerability scanning and penetration tests, and implemented improvements based on findings- Analyzed third party vulnerability scans and penetration tests and determined where changes should be applied to mitigate risk- Performed regular password auditing to identify risks and recommend policy improvements- Performed regular log collection and programmatic analysis to identify risks and provide business intelligence- Designed and implemented secure OpenVPN gateways exceeding security best practices- Designed and implemented centralized configuration management, remote management, and disaster recovery across all servers and endpoints- Designed and implemented separate lab network to accommodate developers and security testing- Improved and implemented patch management program across network, servers, and endpoints- Developed and improved configuration of Linux servers for specialized purposes- Drafted IT department documentation including policies, standards, guidelines, and procedures- Drafted organization wide mobile device policy, endpoint policy, and other IT guidelines- Created IT component of staff hiring and exit processes- Designed and implemented secure Internet facing network to accommodate web presence and services- Designed and re-implemented organization office network to accommodate office moves- Designed and re-implemented organization network based with Office 365 configuration and integration- Designed and implemented IT systems backup and recovery strategies- Enabled seamless staff transition to “work from home” remote networking model- Researched and selected server and endpoint hardware and developed system builds to support business needs and objectives- Administrated Avaya PBX phone system including re-implementation of the phone system during office moves

- Researched and implemented best network solution without compromising security needs- Utilized VMs to enhance and tune installation, and effectively automated repetitive and complex tasks- Installed several layers of security and file integrity software to detect malware and network intrusion- Set-up host based firewall policy using IPtables and personally developed scripts- Developed strategy for server backup, disaster recovery and redundancy planning- Configured security monitoring and response programs, and set company policy for security auditing and hardening practices- Continuing responsibility for maintenance and security of the mail systems

- Delivered superior desk-side computer support to department staff and increased efficiency by refining processes- Developed template based reporting for ease of updating and more accurate methods of comparing performance data

- Prepared various reports and updated and maintained department databases- Assisted with management project and presentation preparation- Managed orders for stock, identified problem orders, and worked with vendors to resolve issues- Maintained detailed item and order records and planning reports

- Managed orders for new and replenishment stock items, and liaised with vendors to ensure accuracy and receipt- Maintained item and order records and sales planning reports

- Created and updated customer RRIF accounts in the database.- Converted customer RRSP certificates to RRIF certificates.- Transfered RRIF certificates as requested by customers and bank branches.

- Provided on site tech customer support- Developed client websites and linked databases- Assembled client servers and workstations- Installed and managed client networks on-site and remotely- Installed wired LAN, and setup workstations- Assembled hardware and software systems and managed DNS server- Wrote Coldfusion code for existing websites

- Developed and published original bluemountain.ca website- Developed innovative snow conditions report layout and back-end database- Developed Windows program for inputting daily weather report

- Instructed individuals and groups in basic to advanced skills- Instructed individuals and groups in freestyle, park and gate racing- Held Canadian Association of Snowboard Instructors level 2 certification

- Attended Survival Instructor's Course, Quebec.- Attended Cadet Gliding School, Ontario. (Glider Pilot's License).- Trained new recruits and cadets in military drill and skills.- Taught wilderness skills including survival and orientation.- Graduated with the rank of Flight Sargent.

- Provided in-home support setting up new subscriber's internet connections- Trouble-shot client side connectivity issues

Computer Security And Digital Forensics, A+

Administration And Information Management

Courses in Administration and Information Management