Joseph Celano
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Joseph Celano Email & Phone Number

Senior Technical Manager at Persistent Systems at Persistent Systems
Location: Harleysville, Pennsylvania, United States 2 work roles 3 schools
1 work email found @persistent.com 2 phones found area 800 and 401 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email j****@persistent.com
Direct phone (800) ***-****
LinkedIn Profile matched
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Current company
Persistent Systems
Role
Senior Technical Manager at Persistent Systems
Location
Harleysville, Pennsylvania, United States
Company size
11515 employees

Who is Joseph Celano? Overview

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Quick answer

Joseph Celano is listed as Senior Technical Manager at Persistent Systems at Persistent Systems, a company with 11515 employees, based in Harleysville, Pennsylvania, United States. AeroLeads shows a work email signal at persistent.com, phone signal with area code 800, 401, and a matched LinkedIn profile for Joseph Celano.

Joseph Celano previously worked as Technical Lead Manager at Persistent Systems and Service Delivery/Project Management Consultant at Precision Itsm. Joseph Celano holds Computer And Information Sciences And Support Services from University Of Rhode Island.

Company email context

Email format at Persistent Systems

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{first}_{last}@persistent.com
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AeroLeads found 1 current-domain work email signal for Joseph Celano. Compare company email patterns before reaching out.

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Profile bio

About Joseph Celano

IT Service Delivery Management - ITSM, ITILv3 - ServiceNow - SCSMConnect with me using:►►► joe_rex405@outlook.com ◄◄◄All Invitations to Connect WelcomeLION – LinkedIn Open Networker****************************************************************************************************ITSM / ITOM Management / ITIL / Service NOWOver eighteen years of experience in IT Service Management and Delivery, Business Process Analysis, and Project Management. Provides hands-on experience in all aspects of the Service life cycle. Proficient in managing distributed teams for executing and delivering various IT processes and technology improvements. Orchestrates successful project leadership, provides estimates, and plans, and clarifies business and technology requirements. Systems Integration and project management experience in enterprise-wide mission-critical Applications in a variety of industries. Professional Skills: ServiceNow | Summit AI | BMC RemedyHP Service ManagerMS Service Manager | Axios Assyst | Requirement Gathering/AnalysisTraining | Workshop Facilitation |Agile SCRUM | Full-Length Training and 5/10 Minute “How To” Video Production.****************************************************************************************************

Listed skills include Sharepoint, Vendor Management, Troubleshooting, Project Management, and 45 others.

Current workplace

Joseph Celano's current company

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Persistent Systems
Persistent Systems
Senior Technical Manager at Persistent Systems
pune, maharashtra, india
Website
persistent.com
Employees
11515
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Company profile
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2 roles · 14 years

Joseph Celano work experience

A career timeline built from the work history available for this profile.

Technical Lead Manager

Current
Persistent Systems

Greater Philadelphia

  • Managed Technical Support Personnel at multiple locations
  • Implemented Customer service metrics program
  • Championed knowledgebase project to improve all technical documentation to be more efficiently retrievable
  • Directly involved in the recruitment process of screening technically qualified applicants
  • Instituted employee incentive program to improve performance and morale
  • Implemented “Service Continuity Program” to ensure the company’s ability to provide service during disasters
May 2020 - Present

Service Delivery/Project Management Consultant

Precision Itsm

Harleysville, PA

  • Service Delivery Management
  • Design Help Desk service to optimize IT support and plan and execute Service Improvement initiatives utilizing ITIL best practices to greatly increase IT service levels and perception.
  • Conduct assessments to identify key issues and create formal Service Improvement Plans detailing objectives, action plans, and reporting tools to measure progress and continuously grow service levels.
  • Implement Internal Service Level Agreements (SLAs) to establish IT support levels.
  • Design formal Service Catalogs including Work Flow, Work Item Tickets, Incident Logging, Escalation Procedures, and Customer Touch Points.
  • Create custom metrics reports with KPIs to track performance and note goals, trends, and issues that impact the business.Help Desk/Service Desk Software Development Provide application development for service desk.
2012 - Feb 2020
Team & coworkers

Colleagues at Persistent Systems

Other employees you can reach at persistent.com. View company contacts for 11515 employees →

SG Sreemoyee Ghosh Sreemoyee Ghosh Colleague at Persistent SystemsKolkata, West Bengal, India, India View → RK Rupak Karhade Rupak Karhade Colleague at Persistent SystemsNagpur, Maharashtra, India, India View → SH Shivanand Hadapad Shivanand Hadapad Colleague at Persistent SystemsPune/Pimpri-Chinchwad Area, India View → VJ Vaibhav Jadhav Vaibhav Jadhav Colleague at Persistent SystemsPune, Maharashtra, India, India View → NK Nitin Kumar Nitin Kumar Colleague at Persistent SystemsIndia, India View → DS Dipti Sontakke Dipti Sontakke Colleague at Persistent SystemsNagpur, Maharashtra, India, India View → SN Sai Niharika Sai Niharika Colleague at Persistent SystemsHyderabad, Telangana, India, India View → SN Samuel Neil Samuel Neil Colleague at Persistent SystemsPune, Maharashtra, India, India View → MK Madhura Kulkarni Madhura Kulkarni Colleague at Persistent SystemsPune, Maharashtra, India, India View → MT Mohammed Tabrez Khan Mohammed Tabrez Khan Colleague at Persistent SystemsIndore, Madhya Pradesh, India, India View →
3 education records

Joseph Celano education

FAQ

Frequently asked questions about Joseph Celano

Quick answers generated from the profile data available on this page.

What company does Joseph Celano work for?

Joseph Celano works for Persistent Systems.

What is Joseph Celano's role at Persistent Systems?

Joseph Celano is listed as Senior Technical Manager at Persistent Systems at Persistent Systems.

What is Joseph Celano's email address?

AeroLeads has found 1 work email signal at @persistent.com for Joseph Celano at Persistent Systems.

What is Joseph Celano's phone number?

AeroLeads has found 2 phone signal(s) with area code 800, 401 for Joseph Celano at Persistent Systems.

Where is Joseph Celano based?

Joseph Celano is based in Harleysville, Pennsylvania, United States while working with Persistent Systems.

What companies has Joseph Celano worked for?

Joseph Celano has worked for Persistent Systems and Precision Itsm.

Who are Joseph Celano's colleagues at Persistent Systems?

Joseph Celano's colleagues at Persistent Systems include Sreemoyee Ghosh, Rupak Karhade, Shivanand Hadapad, Vaibhav Jadhav, and Nitin Kumar.

How can I contact Joseph Celano?

You can use AeroLeads to view verified contact signals for Joseph Celano at Persistent Systems, including work email, phone, and LinkedIn data when available.

What schools did Joseph Celano attend?

Joseph Celano holds Computer And Information Sciences And Support Services from University Of Rhode Island.

What skills is Joseph Celano known for?

Joseph Celano is listed with skills including Sharepoint, Vendor Management, Troubleshooting, Project Management, Management, Software Documentation, Disaster Recovery, and It Service Management.

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