Joseph Adu Email & Phone Number

• Engage with potential commercial clients to understand their vehicle needs and preferences.
• Conduct thorough consultations to identify the best solutions for clients' commercial vehicle requirements.
• Present and demonstrate a range of commercial vehicles, highlighting key features and benefits.
• Provide expert advice and guidance on financing options, including leasing and purchasing agreements.
• Build and maintain strong relationships with clients, serving as their primary point of contact throughout the sales process.
• Collaborate with internal teams, including finance and service departments, to ensure seamless delivery and after-sales support.

• Built successful relationships with customers, serving as their primary point of contact before and after purchases.
• Achieved individual sales targets by effectively managing leads, scheduling client appointments, and conducting face-to-face interactions.
• Fostered close rapport with customers through excellent communication and superior customer service.
• Guided customers through the buying process, providing options tailored to their key requirements and utilizing the FCA process of treating customers fairly.
• Provided detailed and accurate quotations to customers.
• Offered and explained finance and insurance solutions such as Hire Purchase, Personal Contract Purchase, Contract Hire, Finance Lease, total loss cover, warranties, and service plans.

• Developed, produced, and delivered projects including nightclub events like "Absolutely Marvellous" across various London venues and private events such as birthday parties and hen and stag events from proposal through.
• Handled hiring and liaising with venues to secure appropriate locations for events.
• Ensured the timely and within-budget delivery of bespoke tailored events, meeting and exceeding client expectations.
• Managed all project budgets, setting, communicating, and maintaining timelines and priorities for each project.
• Employed creative problem-solving skills and maintained a high level of attention to detail throughout project execution.
• Communicated and promoted events via social media platforms, while maintaining and nurturing client and supplier relationships.

• Managed stores consistently achieving annual sales between £900k – 1.5 million, while maintaining KPI targets including men’s, ladies, and total sales, handbag and shoe care ratios, wage costs, pounds per hour.
• Maintained stock loss ratios below 0.3, ensuring efficient inventory management and minimizing losses.
• Maximized all sales opportunities by motivating and encouraging team members to engage positively with customers, fostering a positive service culture.
• Utilized store data analysis, including historical data and trend identification, to achieve sales targets and optimize performance.
• Controlled wage costs and other expenditures, managing profit and loss and pounds per hour budgets effectively.
• Implemented marketing initiatives such as midseason offers, back-to-school promotions, and general sales to increase public awareness and drive sales.

• Followed set service and customer standards to ensure consistent quality service delivery.
• Demonstrated a clear understanding of footwear construction to effectively assist with sales and provide training to team members.
• Managed window dressing and displays to enhance product presentation and analyzed sales data to identify trends and best-selling items.
• Communicated with management and head office regarding any quality issues or concerns.
• Met individual sales targets and managed team targets and KPIs to drive performance.
• Advised customers on extra services such as repairs, shoe care, and special offers to enhance their shopping experience.

• Provided outstanding customer service by addressing inquiries, offering product recommendations, and resolving complaints in a timely and professional manner.
• Offered face-to-face advice on finance agreements and demonstrated extensive knowledge of a wide range of products to assist customers in making informed decisions.
• Processed payments accurately and efficiently, ensuring a seamless transaction experience for customers.
• Managed cashing up procedures at the end of shifts to reconcile sales and payments.
• Maintained shop floor appearance and organized displays to enhance the shopping experience for customers.
• Ordered stock based on inventory levels and customer demand, ensuring adequate supply to meet sales goals.

• Advised customers on mobile phone products and services, effectively explaining features and benefits to facilitate informed purchasing decisions.
• Signed customers to mobile phone contracts, ensuring understanding of terms and agreements.
• Successfully reached and exceeded sales targets through proactive customer engagement and effective sales techniques.
• Conducted research on local competitors to stay informed about market trends and pricing strategies.
• Managed stock by ordering inventory, conducting stocktaking activities, and maintaining accurate records.
• Merchandised displays to optimize product visibility and attractiveness to customers.

• Organized private parties, ensuring smooth execution and customer satisfaction.
• Provided excellent service by serving beverages and food from the menu with expertise in wine, beers, and spirits.
• Demonstrated in-depth knowledge of various beverages and menu items to assist customers with selections.
• Trained new staff members in bartending techniques, customer service standards, and menu knowledge.
• Maintained cleanliness and organization behind the bar area, adhering to health and safety regulations.
• Managed inventory and restocked supplies to ensure availability during service hours.

• Created flyers and other forms of publicity to promote events and artists.
• Handled general administrative tasks including data entry, filing, and typing documents.
• Assisted in organizing and maintaining office systems for efficient workflow.
• Managed incoming and outgoing correspondence, including emails and phone calls.
• Provided support to staff members by scheduling appointments and coordinating meetings.
• Maintained office supplies inventory and ordered supplies as needed.

Bachelor'S Degree, Gnvq Hospitality & Catering / Gnvq Business Studies / Btec Art & Design.

Gcse: Maths, English, Double Science, Dt, Re, Health & Social Care.