High Alpha (President) of the Sigma-Lambda Zeta chapter of Lambda Chi Alpha at Virginia Tech.

High Delta (Recruitment Chairman) of the Sigma-Lambda Zeta Chapter of Lambda Chi Alpha at Virginia Tech

- Learned all relevant store operations policies and procedures while assisting in operational store tasks and providing store walk feedback to Store Managers- Attended company, department, and/or team meetings and trainings as appropriate- Acquired knowledge from shadowing a District Manager peer advisor to fully understand the roles and importance of leading by building a culture of excellence.- Shadowed multiple Store Managers to learn all fundamental aspects of in-store operations and procedures on a day-to- day process- Presented project relating to ideas to maximize efficiency and follow-through Items through auditing and interviewing with Store Task Management software and Weekly Operations Agenda Action Items to Divisional VP and Directors

- Operated a book of business with clientele and maintained high-touch, personalized service for clients by answering customer calls and collecting customer intelligence- Provided staffing solutions within the Peoplesoft and Government Engineering fields by speaking with Program Managers about staffing needs- Cold-called candidates and clients- Sourced, screened, and qualified clients and consultants- Managed relationships with consultants and clients throughout the hiring process - Worked to fulfill and exceed daily and weekly metrics

• Served as a successful leader, promoting and achieving store success.• Handled all store operations during 45+ hour work weeks. • Interviewed and hired candidate(s) for the Assistant Store Manager position.• Effectively communicated with employees.• Developed weekly schedules per payroll guidelines while accounting for employee and store needs.

• Engaged in customer service, upselling customers, merchandising, and hat embroidery duties.• Worked closely with the store manager on a daily basis.• A key holder who was responsible with open and closing operations.• Daily till management.