Department Lead
CurrentServe as one of six key personnel on a 200-person contract.Actively built and fostered relationships with customer leadership up to SES level to become a trusted advisor. Developed deep understanding of customer objectives, stakeholders, processes, and technologies to form solutions to meet customer requirements. Persuaded customer decision makers to pursue strategic partnerships with influential organizations with relationships in target markets to establish in-roads. Led a 25-person multi-disciplinary team comprised of project managers, engineers, administrative support, and subject matter experts. Facilitated requirements development and design reviews/discovery sessions with customers; specifically led requirements development for a new enterprise level scheduling tool.Briefed quarterly program management reviews/account reviews to both customer and company leadership.Delivered weekly status reports and briefings to customer leadership and program/account team