Joseph Alegacone Email & Phone Number

Mississauga, On, Ca

North York, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

• Assembling orders and packaging take-out and delivery• Greeting guests, taking orders and processing payments• Running Drive-thru and curbside pickup orders• Keeping all surfaces clean and sanitary to ensure the safety for the guests• Management and storage of inventory on a weekly basis• Carry out maintenance of all machines and vats on a weekly basisAssess crew members' skills and offer them extra help with any tasks they may have problems with• Keeping all surfaces clean and sanitary to ensure the safety for guests and crew members• Managing delivery and mobile orders• Assembling orders and packaging take-out and delivery• Awarded Employee of the month for month of May for outstanding performance.

Ontario, Canada

• Learned to maintain and enter new client records on HubSpot• Conducted cold calling to attain potential new clients (Both US and Canadian markets)• Communicated with potential clients in both the US and Canadian markets• Provided support for operational administrative activities such as signing trucks up or collecting truck information, database activities.

Colombo, Western, Sri Lanka

• Developed business acumen to help to solve complaints and concerns, ensuring the retention of customers for the supermarket.• Engaged in merchandising and practiced upselling and cross-selling techniques,• Rearranged the store plan and categories during seasonal sales and promotion periods.• Scheduled coaching and training programs for employees as part of staff development,• Monitored the inflow of new inventory, and outflow of expired inventory on a day-to-day basis to maintain healthy store operations• Assisted the store manager with performance appraisals and career development plans.• Ensured smooth conflict resolution and practice of HR policies.• Trained staff on the health and safety conduct and practices within the store• Increased sales of non-movement items in the store by 45%

Colombo

•Using position management reconciliation systems to accurately identify and resolve position breaks•Identify the reason for the breaks with brokers and clients that result in position breaks and facilitate proper and timely solutions.•Provide support for other departments during absences or high volumes•Create and deliver timely monthly reports for brokers and clients.

Indiana, United States

• Be the primary point of contact for student-related IT support issues• Assist students with network and software related problems• Facilitate/ administrate the repair of student computers• Answer student/ alumni phone calls and provide tech support over the phone• Maintained complaints resolution time between 90-100%

Global Business Management, International Business

-Project Management •In this course I learned to apply project management tools, methodologies and techniques to initiate, plan, execute.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.74

Activities and Societies: Club President, Business Club of American National College (Sri Lanka) From August 2019 to December 2019 Club.

Bachelor Of Business Administration - Bba, Finance, General

Activities and Societies: Treasurer, Sigma Pi Fraternity International (USA). From September 2015 to September 2016 Participated.