Director Of Custom Software Development
Grand Rapids, Michigan, Us
I manage a 25-person development team of developers. We have multiple software products which focus on Operational ERP. Operational ERP to us means we write software to help with running the daily business. This is in Sales, Inventory, Purchasing, Manufacturing, Warehousing, Shipping, Rentals, and EDI. These products encompass Mobile, Web, Desktop, System Integrations, and Big Data solutions. I am responsible for approving the SOWs, Budgeting, Staffing, and the direction of the developers in maintaining and enhancing these custom solutions.• Member of the Company Leadership Board.• Created a new division within SalesPad for custom development work. My responsibilities included P & L budget management, reporting, project analysis, marketing collaboration, staffing decisions, and overall division direction. This team is responsible for 125 ongoing projects at any point in the year, with lead times ranging from three weeks to one year.• Restructured the billing system from a fixed bid to a time and materials system.• Built a Business Process Review (BPR) System where we analyzed and formulated business operation improvement recommendations for companies ranging from 1 million to 1 billion in sales for existing product modifications and new software applications. • Oversaw all outgoing statements of works\ quotes.• Responsible for technical sales to new banner customers.