I am a senior travel and tourism professional with over 20 years of experience in spearheading various operations in B2B and B2C segments, including business development, operations, product development, promotions, marketing, client relationship, and contract negotiations. I have an MBA in Brand Management and a strong background in Hospitality, Business Travel, and Tourism.Currently, I am the Director of Operations South India at Tushita Travels Pvt Ltd, a B2B travel management company that caters to the needs of clients from France, Italy, and the USA. I manage a team of executives from different cultures and backgrounds, and work with vendors and agents in different states to handle various customer services. I also oversee the product development and promotion of innovative and customized travel packages, such as the launch of a new perfume from Hermes, the re-launch of Clarins Perfume, and the Lost Mansions project for the New York Times. I am passionate about delivering exceptional service and experience to our clients, and creating memorable and meaningful travel stories for them.