It's my job to advocate and be a guide for my customers, supporting them with the consulting approach and resources to meet their needs. I strive to help customers think about things differently, look at a unique approach, and give them information they don't already have.

• Drive efforts to meet quarterly and annual sales goals of $1.5M in net new revenue• Utilize networking skills to build list of prospects to contact for new business• Develop and conduct workshops to demonstrate knowledge and expertise• Visit customer locations to provide presentations to technical staff and management• Serve additional role as advisor to clients leveraging thorough knowledge of Salesforce and industry best practices• Oversee product sales lifecycle from closing to delivery through technical support• Consulting businesses on their new or existing Salesforce.com implementations• Management and delivery of implementation engagements ranging from $150K to $450K• Aiding clients in driving utilization and sales effectiveness through optimization of salesforce.com • Specializing in Sales Enablement and transformation using Salesforce process and analytics• Developing and managing relationships with key customer decision-makers• Facilitating and delivery of periodic status updates via client meetings and project status update documentation

*Responsible for driving new product sales in KCI’s largest western territory *Worked to develop strategic plans for new product sales, implementation of products,and support of existing NPWT business *Collaborated with hospital directors and LOS committee members implementing program partnerships with KCI *Consultant, V.A.C.® specialist, working with surgeons, wound care nurses, hospitalists*Comprehensive Operating Room experience

• Administer salesforce.com CRM for $1.5B sales division with 1,000 users, resulting in 250% increased utilization• Serve as global subject matter expert for all departments, such as senior leadership and marketing, on all CRM aspects, such as best practices, optimization, customization, and issue-resolution • Create operational efficiencies across company by identifying and bringing in business processes previously managed outside of saleforce.com, to include prototyping, configuring, and implementing new features and functions in the system • Identify business needs for, research, and deploy new technology that can deliver positive ROI for sales team, then conduct technology pilots to test and prove theories of increased efficiencies amongst sales team• Develop and conduct technology training through multiple vehicles, such as on-demand videos, classroom training, and virtual training, to address individual learning styles, while meeting national and regional training goals• Manage national sales team technology deployment projects, including 1,000+ iPhones and 800+ iPads, as well as other field technology

Serve as member of core team that initially introduced salesforce.com into company, configured 60 -70 % of initialinstance• Configure and implement system changes for business units in U.S., Japan and Europe• Developed and implemented change management protocols for IT organization new to SaaS platform• Developed multi-level salesforce.com dashboards used to drive business and monitor adoption• Created support documentation for IT Service desk team• Additionally serve as administrator of Emptoris Contracting application