With a focus on customer success, I deeply understand the ins and outs of operational procedures, covering everything from initial creation to fine-tuning adjustments. I'm particularly drawn to the intersection of strategic planning and operations, where I enjoy tackling challenges from both perspectives. My experience spans across the automotive and aviation industries.My professional journey began at 18 when I chose a military path to gain hands-on experience and consider higher education opportunities. However, the events of September 11, 2001, during my time at Recruit Training in Parris Island, reshaped my aspirations. This led me towards a career as a helicopter mechanic, supporting multiple Presidents and engaging in combat operations.After my military service, I realized the wealth of knowledge and experiences I had could greatly benefit the transportation industry, especially automotive and aviation. Transitioning into a Service Operations role, I dedicated myself to refining my skills while pursuing an Executive MBA from UCLA, graduating in the Class of 2023. Now, equipped with a blend of fresh insights and extensive background, I'm eager to contribute as a valuable member of collaborative teams, ready to lead the way in achieving groundbreaking advancements within defense technology, technology, and transportation.