Joseph Bacon Email & Phone Number

Four year Veteran of the United States Air Force with a diverse experience in Network Administration, Information Security, and Communications, along with supervisory and managerial skills. I am a critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Adapting and succeeding in any situation is a personal goal that I always meet. Problem solving and leading has always been a strong point for me and I always anticipate learning experiences. I am Security+ certified by CompTIA and am educated in Cyber Security and Network Engineering.

Listed skills include Information Security, Security+, Top Secret, Comsec, and 24 others.

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  Cyber Security

  United States Air Force

  Apr 2013 - Present - Anchorage, Alaska Area

  Cyber Systems Operations Technician, United States Air Force• Installed 11,000 patches over 870 PCs by remotely installing/on-site installation, which mitigated 1M vulnerabilities on region’s largest cyber network• Maintained security of $40M via software scans / physical and network security base network supporting 10,000 users• Ensured the availability, integrity, and confidentiality of Joint-Base Elmendorf Richardson $40M Information Technology weapons system• Authored four cyber defense cell standard operation procedures which boosted departments QA evaluations by 40%• Rebuilt Software License program by inspecting 294 machines/verifying 127 which averted $20M copyright infringement• Processed and managed an estimate of 1400 calls inbound and outbound technical support calls over a 6 month period