Joe Banda Email and Phone Number
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With over 15 years of experience in business and sales operations across diverse industries, I am a seasoned executive and customer success expert. I have a proven track record of developing and implementing strategic plans and initiatives that drive revenue growth, operational efficiency, and customer retention.As the Chief Operating Officer at YELL, I support team members who are passionate about helping people and businesses level up their finances. I oversee all aspects of the company's operations, including product development, marketing, sales, customer service, and finance. I also partner with key stakeholders and clients to ensure we deliver high-quality solutions that meet their needs and expectations. My mission is to create a positive impact on the financial well-being of our customers and the communities we serve.
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Chief Operating Officer & Compliance OfficerYell Jun 2023 - PresentNew York City, New York, UsHelping people and businesses to level up their finances! -
Customer Experience ConsultantVarious Companies Jan 2023 - Jun 2023Greenwich, Ct, Us -
Enterprise Customer Success ManagerLattice Jul 2021 - Jan 2023San Francisco, California, UsLattice transforms your people strategy by connecting performance management, employee engagement, and career development in one unified solution. -
Int'L Business Development & Strategic Partnerships & Client Services ManagerMorgensheer Hospitality, Inc. Mar 2018 - Dec 2022Management of strategic sales plan implementation for new opportunities to improve capital, acquisitions, and dispositions Champion in cultivating win-win relationships with institutional investment clients
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Sr. Client Success Manager/Global LeadDiligencevault Nov 2020 - Jul 2021New York, New York, UsManaged the Global Customer Success and Customer Care Teams that managed the end to end implementation, training, account management, and support of all clients.Collaborated with leadership from Engineering and Product Design and Sales to address client needs. -
Senior Business Development ExecutiveCriteria For Success, Inc. Sep 2019 - Mar 2020New York, New York, UsAccountability for identification and qualification of over 30 prospects daily while securing deals throughout the sales cycle by driving lead generation efforts pointing financial services, technology, professional services, media, and communications industriesImplementation of account-based marketing strategies; penetration of client organization for presentations delivery; and oversight of all deals pending implementation with the Delivery TeamConceptualization of weekly prospecting action plans to obtain monthly revenue goalsExecution of sales strategy in close collaboration with the Marketing, Client Delivery, and Operations teamsInstrumental role in creating and spearheading over $3M sales pipeline, involving mid-market and enterprise firms -
Head Of Business DevelopmentLg Fairmont Group Jan 2016 - Mar 2018Development of strategic partnerships with 25 companies to enhance scalability plans, sales performance, and client experienceFacilitation of sales training for over 300 salespeopleExpansion of annual revenue to over 33% by establishing partnerships with financial institutions, insurance, law, and technology companiesSubstantial contributions in leading Sales Team to generate $1B in sales by applying strategic leadership
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Director Of Agent Experience & Sales ManagerLg Fairmont Sep 2014 - Jun 2017New York, Ny, UsAdministration of the use of proprietary real estate technologies and tools for client managementProvision of education to more than 200 salespeople; and presiding over of presentation of 50 training seminars with different topics to Sales Team and clientsSupervision of a team consisting of 40 members that generated more than 75% of the company’s revenueMajor contributions in positioning the company to attain growth and advancement through four-fold increase in deal closing rate and growth in sales volume, by creating a sales training program; and expansion of new partnerships and strategic opportunities with vendors and financial institutions -
Vp Of Finance & Business DevelopmentAcenonyx Sep 2013 - Sep 2014East Brunswick, Nj, UsExpert direction to the accomplishment of prospective action plans and go-to market strategies for SaaS product lineEmployment of industry expertise in carrying out market analysis and developing a pricing strategyValidation of data and testing of quality of applications emphasizing high-level of accuracyDelivery of critical financial and operational information through by implementing tools and actionable recommendations on both strategy and operations -
Investment Banking - Summer AssociateE-Bitda, Llc 2013 - 2013Summer Associate - Investment Banking- Financial Modeling- Financial and Market Research- Proposals
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World Energy Forum FellowUnited Nations Jan 2011 - 2012New York, Ny, UsServed as a fellow at the UN World Energy Forum regarding global sustainable energy initiatives -
Vice President - Saas Client Services/Customer SuccessNapa Group, Llc. Mar 2007 - 2012Execution of in-depth analysis and verification of more than 300,000 records of day-to-day financial dataIntegral role as a representative for the project sponsor to conclude project charter outlining goals, scope, deliverables, resources, and the timeline for 10 large projects and over 70 smaller projectsFacilitation of training to more than 30 clients and 200 people on business and operationsPromotion of financial and technology process transformation services to clients entailing new solutions for financial securities, trading, order processing, billing, regulatory reporting, and analyticsAttainment of additional $1.25M annual revenue by increasing client engagements and projects, while rendering client service and upselling, consultative, and product management services for more than 30 financial institutionsEssential improvements to new business by 10% through the implementation of a client referral program -
Assistant Vice President (Saas Client Service/Customer Success)Napa Group, Llc. 2007 - 2009 -
Senior Analyst (Client Services/Customer Success) - Variable Rate TradingIpreo 2005 - 2007New York, Ny, Us- Provided client service, customer success, operational and trading support, and conducted demos to broker-dealers and buyside clients.- Collaborated with product management, DevOps, business analysis, and Quality Assurance teams to deliver projects and enhance the customer success program.- Worked on project management teams to enhance the fixed-income trading systems and up-sell clients. -
Equities TradeJasper Capital 2004 - 2005Researched the domestic equities market, developed trading strategies, and executed trades in various industries.
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Investment Management InternJ. & W. Seligman & Co Inc Sep 2000 - Mar 2001 -
Corporate Finance AnalystMfs Investment Management Sep 1999 - Mar 2000Boston, Massachusetts, Us -
Equities Trading AnalystInvestors Bank & Trust Sep 1998 - Aug 1999Boston, Us
Joe Banda Skills
Joe Banda Education Details
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Brown UniversityGeneral Management -
Ie Business SchoolGeneral Management; International Business -
Northeastern UniversityFinance & Management Info. Systems (Dual Degree) -
Inter-American Consultants
Frequently Asked Questions about Joe Banda
What company does Joe Banda work for?
Joe Banda works for Yell
What is Joe Banda's role at the current company?
Joe Banda's current role is Chief Operating Officer & Compliance Officer @ YELL | Strategic Advisor | Poet.
What is Joe Banda's email address?
Joe Banda's email address is jo****@****ice.com
What is Joe Banda's direct phone number?
Joe Banda's direct phone number is +184549*****
What schools did Joe Banda attend?
Joe Banda attended Brown University, Ie Business School, Northeastern University, Inter-American Consultants.
What skills is Joe Banda known for?
Joe Banda has skills like Leadership, Customer Experience, Consultative Selling, Information Technology, Sales Strategy, Fixed Income Technology, Amazon Web Services, Strategic Partnerships, Sharepoint, Sdlc, Public Speaking, Fixed Income.
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