Joseph Cruz Email & Phone Number

Cambridge, Ontario, Canada

• Supervisor of over 40 unionized employees
• Has been relied upon to run any department depending on the needs of the business

Mississauga, Ontario, Canada

• Supervisor for the Distribution warehouse where I am responsible for 18 unionized associates
• Managed the flow of merchandise through distribution ensuring shipping dates are met while also ensuring individual customer requirements are followed
• Planned man power levels utilizing temporary associates to backfill any shortfalls during periods of increased volume as well as decreasing hours and headcount when volume dips during off peak seasons
• Enforced attendance management program
• Worked hand in hand with health and safety representatives to improve safety measures and procedures in my department
• Performed orientation and training for new hires and temporary employees

8450 Boston Church Rd. Milton, ON L9T 8E4

• Management member for the joint health and safety committee and shift safety captain
• Create and implement processes during warehouse startup phase, interview and train initial groups of associates, perform troubleshooting and rolling out of WMS
• Supervise 40+ associates as warehouse supervisor
• Lead a team in process improvement efforts by utilizing Lean, 5S and value stream mapping tools to identify opportunities for improvement
• Monitor, collect, and maintain performance data for each associate by utilizing Labour Management Tools
• Maintain a clean, hazard-free work area to ensuring compliance with 5S standards

6941 Kennedy Road, Mississauga ON, L5T 2R6

• Supervised and directed a team of 70+ associates in a single unit-pick warehouse
• Monitored, collected, and maintained performance data for each team member
• Planned, scheduled and assigned manpower to meet shipping requirements
• Conducted daily meetings to highlight safety and provide team motivation
• Performed annual team member appraisals and weekly team member productivity coaching
• Investigated and created reports for work-related injuries while supplying affected team members with an early safe return to work plan Accomplishments

6941 Kennedy Road, Mississauga ON, L5T 2R6

• Selected products quickly in a fast-paced environment with 100% accuracy
• Audited products and orders confirming quality and accuracy
• Operated Voxware equipment
• Worked with minimal supervision ensuring all goals are met

Diploma, Business Administration And Management, General

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