Served as liaison between IT and business. Enabled 1,500+ partner users from ~350 partnerships. Salesforce.com partner community Subject Matter Expert (SME) for channel partners globally. Created scalable channel sales and support processes for all business units and ensured employee understanding. - Provided partner employees with self-service portal for access into tools and resources, resulting in enhanced support for partnerships.- Delivered solutions that met channel requirements while maintaining consistency across all divisions, driving collaboration and seamless communication between IT and the organization.- Enabled 1,500+ partner users from ~350 partnerships by managing partner community implementation projects and ongoing enhancement cycles.

Managed proposals for Pitney Bowes’ Document Messaging Technologies Division and Pitney Bowes Software Inc., ranging from $50K to $20MM+. Led cross-functional teams composed of Sales, Marketing, Product Management, Service, and Legal to form compliant RFP responses. - Identified best practices and implemented synergies across business units within the RFP process, which led to prevention of non-compliant responses and companywide standardization. - Appointed Business Continuity Leader for Pitney Bowes DMT, ensuring all global business functions maintained assigned continuity plan.

Communicated and ensured accurate understanding of entire scope of company product line to clients. Identified and assessed new sales opportunities within account base. Provided internal project feasibility / pricing consultation on new business accounts to Regional Sales Manager. - Tasked with gaining relationship with Service Bureau accounts, enhancing overall RFP volume by 60%. - Recognized by leadership for ending the year, achieving +15% of personal sales goal.

Helped team achieve sales goals, including managing all inbound RFPs from some of the biggest and most challenging clients. - Achieved Q3 and Q4 team revenue goal by facilitating proactive bid follow up, consultation, and scope changes on underperforming projects; realized profitability at project completion.