Joseph Bush Email & Phone Number

• Arcus Clouds specializes in Cyber Security Consulting • Azure Cloud Configurations for Virtual Servers and Virtual Desktops • Network Installation and Sales • Access Control Systems • IP Camera Sales and installation • Video Recording Software Sales and Configuration • Low Voltage Cable Installation • Fleet Vehicle GPS Tracking and Recording • Fleet Vehicle GPS Tracking and Recording

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IT Network Engineer – Cyber SecurityCity of Hollywood, FloridaJan 2023 – April 2024• Create Security Policies and procedures.• Instructed Classes for the CoH for Information Security• Received LASO (Local Agent Security Officer certification from CISA.gov• Responsible for all CJIS systems and configurations Familiar on using https://www.nist.gov/ as a great resource for Same day vulnerabilities and research into remediations. I have read through the document NIST SP 800-53 Rev. 5 Security and Privacy Controls for Information Systems and Organizations many times resourcing for creating policies and procedures.• Tasks included resolving multiple vulnerabilities within the CoH Network• Deployed and Managed Arctic Wolf• Supported and configured Windows Defender• Supported and configured deployments in Windows Intune of Security Software and policies.• Assisted in day-to-day normal System Operations

Las Vegas, Nv, Us

Navitaire Product ManagerAllegiant Airlines Las VegasJune 2022 – Dec 2023Remote Location Miami Lakes, FL• Navitaire Systems administrator with Airport Master role. AIRM• Supporting all Navitaire NewSkies applications. SkySpeed, GoNow, SkyFare, SkySchedule, SkySales, SkyUtilities, SkyLedger, SkyPay, SkyReports, SkyPort.Incident Manager– IP Camera and Physical Access Control Operations – IOTUnited Airlines December 2021 – June 2022Remote Location Miami Lakes, FL• Working with All United HUBs to deploy IP Cameras throughout the United Network. • Utilizing Milestone Video Management System, Milestone Recording and Failover Servers. • Optimizing Lenel Physical Access Control Server Software and Devices. • Deploying Lenel S3 Blue Diamond Access Control Devices.• Automating Milestone API with Logic Monitor and Service-NowInfrastructure EngineerPODS.COM November 2020 – December 2021Remote Location Miami Lakes, FL• Worked 95% remote from Miami Lakes, FL. • Configured and set up Microsoft Intune MDM to manage and support all Android, MacOS, iPhones, and iPads. • Exchange Hybrid Environment OnPrem and Office 365• Office 365 Migrations to Online Mailbox• HEAT Service Ticketing system.• Provide high-level user (3rd level) support via a variety of methods and provide technical expertise to users by verbal and/or written means. • Diagnose and troubleshoot system and application issues, including server hardware, network connectivity, and system logs and alerts, as appropriate.• Install, configure, and maintain server and storage systems.• Research/resolve hardware and software problems with vendors.• Plan and coordinate systems growth capacity.• Lead/Drive Infrastructure projects with regular reporting as required.• Provide on-call support for server and network systems.• Provide Support for Level 1 and 2 Helpdesk, Troubleshooting and Maintenance and Training

Chicago, Il, Us

Systems Engineer VI – IP Camera and Physical Access Control Operations – IOTUnited Airlines November 2021 – CurrentRemote Location Miami Lakes, FL• Working with All United HUBs to deploy IP Cameras throughout the United Network. • Utilizing Milestone Video Management System, Milestone Recording and Failover Servers. • Optimizing Lenel Physical Access Control Server Software and Devices. • Deploying Lenel S3 Blue Diamond Access Control Devices.• Automating Milestone API with LogicMonitor and Service-Now

Clearwater, Fl, Us

Corporate Infrastructure EngineerPODS.COM November 2020 – December 2021Remote Location Miami Lakes, FL• Remote Work from Miami Lakes, FL for last 7 months. • Exchange Hybrid Environment OnPrem and Office 365• Office 365 Migrations to Online Mailbox• HEAT Service Ticketing system.• Provide high-level user (3rd level) support via a variety of methods and provide technical expertise to users by verbal and/or written means.• Diagnose and troubleshoot system and application issues, including server hardware, network connectivity, and system logs and alerts, as appropriate.• Install, configure, and maintain server and storage systems.• Research/resolve hardware and software problems with vendors• Plan and coordinate systems growth capacity• Lead/Drive Infrastructure projects with regular reporting as required.• Provide on-call support for server and network systems.• Provide Support for Level 1 and 2 Helpdesk, Troubleshooting and Maintenance and Training

North Miami Beach, Fl, Us

Avalton● IT Microsoft Windows server and DBA for Database maintenance.● Provided Professional Services on demand for Avalton.● Prepared responses to Requests for Proposals for Video Petroleum dispensaries.● Build servers for clients as needed per contractual agreements.● Assisted in IT Operations (ITOC) and NOC duties. ● Provided IT Project Management for multiple IT projects. ● Assisted in IT Daily operations for CableVision Wireless Internet in South Florida.

Dania Beach, Fl, Us

Working at Spirit Airlines as the ITOC/NOC Systems Engineer plays a critical part in the service launch of new stations, supporting system activations and critical support for all Spirit Airlines flight Operations Command and Control. I ensure that all work is carried out in accordance with Spirit Airlines procedures and airline manuals, following FAA regulations.Additional key responsibilities include providing training, on-site, and remote support to airline stations at multiple airports, and maintenance representatives during the installation, activation and maintenance of Spirit Airlines essential systems, including software loads and updates. This role works in collaboration with Spirit Airlines's deployment and development teams. As the ITOC/NOC Engineer I contribute to shared knowledge, documentation, training of peers and other stakeholders.Tools that I use daily are the following: · SolarWinds Orion· Splunk· Google Analytics· Slack· ServiceNow· WebEx· Citrix Director· TeamViewer· ControlUp Version· Flight Tracker· AppDynamics

Miami, Florida, Us

Research PCI industry standards and architect enterprise solutions to business needs, install server hardware, operating systems and other critical system components including the remote office systems implementations.Solid understanding of network concepts, communication devices and software and theireffect on performance and tuning.Document effective processes for maintaining and monitoring systems as well as the integration required across platforms and teams. Document business continuity solutions that are integrated and fit within the high availability and recovery goals of the department.

M, Fl, Us

Director Of Information TechnologyAs Director of IT I am responsible for ensuring that the enabling technologies that support Nextwave’s business processes operate in an optimum manner. I work with and supervise others to maintain the company computing environment by identifying system requirements, installing upgrades and monitoring performance. Manage the company help desk. Oversee job schedules, performance and day to day system activity. Lead for systems projects: planning, establishing project budgets, project management and reporting project status. In addition, as I work to upgrade Nextwave Funding operations platform, I provide project management support to the development team that reside in Atlanta. In Atlanta I travel every other week to supervise and consult in the development of our Merchant Funding system. I direct five developers, two business analysts, and one Quality Assurance Analyst. We are working a multiple projects. The development process utilizes Agile methodologies to tackle the many projects we have to work on. We are currently developing and working on eleven separate projects related to the Merchant Funding system. Most of these are already well on their way to completion on time and on budget.

• IT Microsoft Windows AD and Exchange server and database maintenance. • Provided NEC VOIP phone maintenance adds and moves.• Consulted in all IT matters concerning Nationwide POS system• Maintained Active Directory and Microsoft Exchange Servers• Provide overall PC security and maintenance.

• Work with IT, Development and Design departments to facilitate new or improve existing systems • Designing and configuring Windows Server 2012 Scale-Out File Server SOFS Cluster• Design and configure HP StoreVirtual VSA. Operating and managing HP StoreVirtual centralized management console• Support internal and external production infrastructure and processes• Managing new client technical work flow discovery process• Assist in preparing and updating product documents, including: installation guides, user guides, release notes, help documents and tutorials• Provide application support for both local and remote users• Perform software testing on development/beta releases• Track support tickets from submission to resolution• Troubleshoot customer systems• Identify and escalate urgent situations• Support project managers and team leaders in multiple facets

Rocket Technology Group is my IT consulting corporation. I have provided many services to various types of corporations. Multiple Roles as: IT Manager, IT Project Manager, IT Engineer, and Web MasterConsulted in the Broward County project for the installation of over 200 kiosk systems in the Broward County Jail consulting with Canteen Correctional Corp and Trinity http://www.trinityservicesgroup.com. Met with Broward County Sheriff department and upper level correctional captains and wardens and advised them on how to best implement the kiosk systems during installation. Created Project plans for each of the four Broward county jail locations. These plans were implemented and were performed on budget and on time. Consulted for JD Closeouts I have maintained four websites for jdcloseouts.com and closeoutsworld.com creating also an e-Commerce solution for JD Closeouts. Provided warehouse Inventory Management software and devices for shipping and receiving. Developed integrations with other vender websites that integrated their products with ours. Setup and maintained the ZOHO CRM and SugarCRM systems for the company sales team. Defined PCI Scopes, Tested PCI Compliance, and provided remediation procedures as needed.Developed Adobe Flash applications using Action script, Flex, Perl. I developed applications that use data from MSSQL, DB2, MySQL, and Oracle.

Bethpage, New York, Us

OMGFAST! a Cablevision company is a WiMax and WIFI Internet Provider implementing a MESH network for Fort Lauderdale and Miami, Working with Avalton we have deployed throughout Fort Lauderdale. At OMGFAST! I am currently designing, building, and maintaining all production and support servers. These production servers allow OMGFAST to monitor their network and these system require High Availability at all times. As the Senior IT Engineer I created policies that will allow OMGFAST to achieve their security and compliance goals. Some of these policies are Disaster Recovery Procedures, Business Continuity Plans, Network and Password Policies, and Backup and restore Procedures. Installed, configured, and provided corporate training for Microsoft SharePoint sites and services for all OMGFAST users. Developed a system for Engineering Project Management utilizing Microsoft Project Online allowing other project managers to monitor Tasks and Projects. Responsible for all production servers within the OMFAST! Network. I have build from start to finish an IBM BladeCenter running five clustered blade servers. These core servers are providing a system of High Availability Servers utilizing Microsoft Hyper-V and clustering technologies.

Miami, Fl, Us

Teaching A+ and Net + certifications.

Taught the Following Courses over multiple semesters. Information Systems Security Classes: • Risk Management• Securing Linux• Legal Issues in Information Systems: Covers Issues pertaining to IS Systems and The US Government Law. PCI Compliance, SOX (Sarbanes-Oxley Compliance) OS Classes:• Microsoft Server 2008: Course covers proper installation and configuration of Active Directory and Security for Organizational Units and Security Profiles. • Linux Server Fedora/ Red Hat enterprise: Covered Installation and setup of Linux from Install to Perl and Python Scripting to Configuration of Apache Web Server. Criminal Justice Classes• Cyber crime• Computer Forensics for Criminal Justice Majors

Miami, Florida , Us

Managed a IT staff covering everything from Research and Development, Deployment, Maintenance, and even some Web design strategies. I am responsible to ensure that contracts negotiated by JPAY are honored by coordinating the installation of Videoconference and Mail Kiosk systems within the prison systems of multiple state prisons throughout the United States. I meet regularly with State officials and Government IT management to ensure that each facility is operating within contract requirements and is in full operational capacity. I am the main contact for the resolution of any and all technical issues between JPAY and the state governments. In addition to this role I am also responsible for the seamless integration between our corporate office and the technical services provided within. This technical center operates our online payment system. I ensure that all critical systems are operating as required to avoid any failure of this system or its complex integrated systems.

Us

As the project lead I was responsible to ensure that our Trust Fund Accounting and Property software met Miami-Dade county contract requirements. I scheduled and test beta systems and coordinate production schedules for critical system integrations. I supervised and directed the installation of Cabling, network equipment (Routers, Hubs, Etc.), and our link with Bell South for the installation of T-1 Lines. Over the last nine years I have coordinated the implementation, maintenance, and requests for new features such as subsistence fees for Miami-Dade and many other technical implementations. I train users on the use of the software and how to best utilize it. I have also designed, configured, and maintained VMWARE ESX 3.0 Servers with VMOTION. These technologies are the realization of my proposals and requests for disaster recovery operations. This system utilizes a Dell/EMC SAN that allows for the VMOTION to operate. I have generated daily and monthly reports using SEAGATE CRYSTAL REPORTS. In addition I also travel to configure similar computer networks and databases throughout the southeast for Keefe Commissary Network. My current project is redesigning our database for web deployment implementing COLDFUSION, FLASH and creating a PERL integration with our bank.

Arlington, Virginia, Us

United States Army, Fort Benning, GA, Republic of Panama, and Ft. Stewart, GADEC 1988 – FEB 1992Airborne Infantryman 11C1P● U.S. Army Veteran served in Operation Just Cause in Panama. Awarded Army Commendation Medal for missions during Just cause in a live combat zone. Awarded Army Achievement Medal for service as Captain and Lt Colonel Driver and RTO, also training room computer operator and coordinator.Training:● U.S. Army Infantry School, Ft. Benning, GA● U.S. Army Airborne School, Ft. Benning, GA● Expert Marksman in Rifle, Pistol, Grenades, and Motors.● Combat Infantry Badge, Panama● Expert Infantry Badge, Panama● Two hardship tours in Panama● Combat Driver HMMWV, M113

Master'S Of Science Management Information Technology, Information Technology

Bachelor Of Science, Criminal Justice, Computer Science