Joseph Chiarelli Email & Phone Number

Queens, New York, Us

Queens, New York, Us

Managed onshore and offshore teams engaged in DOCSIS and FTTH Broadband CPE devices, showcasing leadership and consistent team-building skills. Established and supervised test teams for concurrent testing of multiple CPE products.Highly experienced in Broadband ACS management with TR-069 & TR-189 endpoints.Successfully introduced various WiFi 6 and WiFi 6E Gateways, along with SmartWiFi mesh solutions from Airties and Altice Labs. Strong background in WIFI mesh networks with multiple nodes that support steering and roaming capabilities. Integrated Public WiFi on Smart Routers to provide wireless connectivity for Mobile Passport services.Facilitated a seamless migration of lab locations, ensuring uninterrupted testing processes. Developed comprehensive test procedures and certifications utilizing various testing equipment, such as Spirent Octoscope, QA Cafe, AirMagnet, VeEx, and Spirent Test Center. Evaluated acceptance criteria to formulate effective test cases. Collaborated with Automation development and execution teams to reduce manual testing, increase automation, and enhance product stability.Showcased proficiency in evaluation, organization, and communication. Engaged in collaboration with cross-organizational teams, encompassing Customer Care, Product, and Field Support. Work continually with Beta and UAT teams to analyze code before Production Deployment. Utilized data collection and reporting systems to evaluate Key Performance Indicators (KPIs), ensuring the product's success. Regularly provided updates to senior management regarding the progress of CPE performance.Evaluated emerging technologies and CPE devices for home use. Build interop lab consisting of client devices, Smart Home technologies and video streaming devices.Specialized in Altice FTTH & DOCSIS Gateways, cable modems, and Cisco routers and switches. Possesses extensive knowledge of operating systems, encompassing RDK-B embedded systems and Unix-based servers.

Entertainment company based in Suffolk County, NY

Bethpage, New York, Us

• Systems Engineer supporting network operation of the RND labs. • DOCSIS cable modem and Cisco network engineer.• Architect, test, certify custom firmware on Cisco OpenRG Smart Router platform.• Wireless Network Engineer handing the RND corporate wireless infrastructure.• Experience with Fluke Airmagnet WiFi analyzer, Spectrum Analyzer and Survey Pro.• Work with provisioning, LDAP, DNS and DHCP systems. Integrate Cisco UBR10K and Arris C4 CMTS with multiple Cable Modem vendors for certification.• Passpoint/Hotspot 2.0 experience with 802.1x integration on Cisco 5508/5510 WLCs.

Morristown, New Jersey, Us

• Support Nortel Meridian , Nortel BCM PBX, AT&T and Avaya switches. • Install, configure and support Nortel CCT products.• Diagnose IVR problems with Voip (SIP), T1, ISDN, CEPT and analog phone lines.• Support IBM Websphere and Nuance OSR / TTS servers.• Support customers with VXML and PERIpro application development.• Programming and Support of IVR applications and Contact Center CTI products.• Administration of both Solaris, Linux and Windows and client systems.• Application services support of Samba, Apache, SQL and IIS• Shell scripts generation and debugging in C, Bourne and PERL environment.• Work with TAPI product to provide screen pops in call centers.• Collaborate with PSO and field support on installations and upgrades.• Provide fixes for Y2K issues.• Completed several background and fingerprint checks for SSA, NGS and other private companies.

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• Setup and administration of Solaris and Windows NT web, print servers and file servers.• Setup SQL and IIS servers.• Support Sun Solaris Mail servers and clients.• Install, configure, deploy and support remote site in NJ consisting of file file servers, mails servers and clients on Windows and Unix platforms.• Create PERL scripts to track and update different hardware types.• Setup of NT domain and SMS software deployment system.• Provide local end user support for three buildings consisting of approximately 400 computers, 300 workstations and 30 servers.• Creation of SQL databases to track corporate PC hardware and software.• Provide Unix tape backup services.

Assemble, test and give QA approval on IVR voice processing systems. Create shell scripts to test boards and work with product support and design on test methods of equipment.

Armonk, New York, Ny, Us

Support IBM AIX, PC's, token ring networks, ISDN modems, controllers and IBM servers and printers.

Bachelors, Electonics Technology

Associates In Electronics, Electronics Technology