Owned a portfolio of global client engagements, partnering with senior business leaders to drive the design, implementation, and adoption of sales and marketing strategies. Led and managed teams in conducting quantitative and qualitative analysis, designing and deploying assessment instruments, designing and delivering learning journeys, and crafting new-in-kind market messaging. Partnerships broadly span industries segments, including: automotive; software; healthcare; medical technologies;… Show more Owned a portfolio of global client engagements, partnering with senior business leaders to drive the design, implementation, and adoption of sales and marketing strategies. Led and managed teams in conducting quantitative and qualitative analysis, designing and deploying assessment instruments, designing and delivering learning journeys, and crafting new-in-kind market messaging. Partnerships broadly span industries segments, including: automotive; software; healthcare; medical technologies; logistics; financial services; professional services; and manufacturing. Show less

Received 2012 All Around Top Performer Award presented by the Practice Leadership Team. Owned and managed a multi-million dollar operating budget. Supported new product launches through design, build, and market implementation. Planned and managed the annual market sensing process – spanning senior leaders at 87% of Fortune 500 companies. Designed, built, and implemented a web-based project management system that centralized the tracking and reporting of over 400 concurrent research and web… Show more Received 2012 All Around Top Performer Award presented by the Practice Leadership Team. Owned and managed a multi-million dollar operating budget. Supported new product launches through design, build, and market implementation. Planned and managed the annual market sensing process – spanning senior leaders at 87% of Fortune 500 companies. Designed, built, and implemented a web-based project management system that centralized the tracking and reporting of over 400 concurrent research and web products. Influenced product mix and sales strategy through statistical analysis of client consumption patterns and buy decisions. Show less

Operations Managers at small businesses wear many hats.Managed the daily operations of a 20+ person workforce. Oversaw all aspects of business management including but not limited to accounting, payroll, purchasing, talent management, contract negotiation, and proposal writing. Built, managed, repaired key business partnerships. Partnered with technical experts to set product strategy. Gathered client requirements, wrote statements of work, managed cross-functional design and… Show more Operations Managers at small businesses wear many hats.Managed the daily operations of a 20+ person workforce. Oversaw all aspects of business management including but not limited to accounting, payroll, purchasing, talent management, contract negotiation, and proposal writing. Built, managed, repaired key business partnerships. Partnered with technical experts to set product strategy. Gathered client requirements, wrote statements of work, managed cross-functional design and production teams, delivered web-based custom software solutions. Notable projects include a web application for quality control inspections utilized by major global hotel firms, a web-based content management system for a global food service company, and a municipal automation web-software package. Show less

Project manager, responsible for a variety of operations management and industrial engineering efforts including corporate go-green reduction campaigns, employee collaboration system re-design, and various system interface usability enhancements.

Served as a research assistant to the Technology Insertion, Demonstration, and Evaluation (TIDE) academic research group. Supported leading minds in Operations Management in advising leaders at SMB manufacturing organization on strategic technology investments.

Analyzed the web-customer experience and information architecture of a newly introduced,electronic health care application. Identified opportunities for improvement, re-designed the business processes and presented a proposal to reduce customer service center operating expenses.