• iOS development for regional franchise to be utilized by owner/team leaders for multi-unit evaluations• Database management and app development for customer loyalty program• Website development for internal employee usage to gain valuable insight into problems or concerns• Repair and troubleshoot computer, hardware, and software issues for multiple locations • Desktop/Laptop upgrades and maintenance• Run cables for an array of equipment• Troubleshoot network issues

• Dedicated to consistently achieving 100% Guest Satisfaction, as well as gaining Employer of Choice• Lead teams in the region to successfully retain a positive cash flow and goal achievement• Effectively delegate projects to complete utilizing team• Maintain an increase of gross profit effectively managing budgets, costs, and sales goals• Progressively increased sales by 2% for 5 consecutive years• Regularly achieve 98% or better rating in EcoSure audits• Recruit and hire staff based on attitude and aptitude, creating long-term employees and identifying future company leaders• Train, mentor, and develop management teams through proper coaching/counseling of six units• Community and service driven, building loyalty based on superior service and quality food• Provide effective performance reviews• Troubleshoot and repair computer issues throughout region

• Managed and maintained morale of 90+ employees and 4-6 managers• Conducted orientations and provided ongoing training of a full restaurant staff• Maintained budgets and food/beverage costs, as well as daily cash flow• Thoroughly learned operations of Micros, Radiant, Aloha, and other POS systems• Trained all staff on how to effectively utilize POS systems