Joseph Michael Email & Phone Number

• Managing inventory levels and conducting market research in an effort to stock the latest inventory.
• Started the company from the ground up, while wearing every hat of the company.
• Key administrator in the development of annual business plans, forecasts, and budgets as well as short and long-term growth strategies.
• Managed all day-to-day and long-term business operations, which include opening and closing shop, all sales and service work, all financial transactions, invoicing, purchasing, shipping and receiving.

• Organized turkey drive, delivering turkeys to those in need during the Thanksgiving holiday (Targeted 2022 growth of 125% compared to LY)
• Created a donation and volunteer network to advance and maximize the drive, partnering with RI’s largest social media platform statewide to drive awareness
• Designed distribution & sourcing strategy which supports efficient delivery to recipients statewide

Seattle, WA, US

Seattle, WA, US

• Create Next day/ Pre shift plans daily, to ensure frugality principle is followed to help reduce costs whiles driving up productivity.
• Successfully manages 100 plus associate, while walking the floor to check off all tasks assigned for start of shift, quarterly and end of shift.
• Drove sites Stow whip from average of under 60.00 to above 80.00% and Scan compliance from 99.70-99.80 to above 99.90 daily, by staffing properly throughout the shift.
• Perform Safety audits and productivity audits to ensure the team is working under safe conditions and following standard work.
• Managed flow balance by moving headcount to different processes when necessary to ensure productivity was maximized.
• Collaborate with all support teams including safety, maintenance, jam clear, loss prevention, learning team, quality assurance and human resources to develop strategic plans to accomplish business objectives

Worcester, MA, US

• Interact with 5,000 or more fans through different games and activities such as jersey raffle and prize giveaways
• Meet with Railers management pre/post game to optimize fan experience
• Devote 15-20 hours a week to games, meeting, and volunteering

Irving, Texas, US

• Independently conducted research project analyzing other athletic conference’s social media channels and follower type, and made suggestions based on findings
• Created composite schedule for entire American Athletic Conference (Division I), composed of 18 teams
• Partner with leadership team on multiple projects such as scheduling, video transcripts, and data analysis

Cranston, Rhode Island, US

• Successfully assisted 50-75 customers per day with product selections and purchases
• Built rapport with customers by asking probing questions and utilizing effective listening skills
• Collaborated with managers, team members, and vendors to increase sales through advertising and promotion

• Oversaw operations of concession stand including opening procedures, training 5-10 volunteers for stand operation and closing of stand at events end
• Manage cash drawer of $800 and balance drawer at beginning and end of shift to ensure accuracy

• Served as main point of contact for State Senator's constituents, lobbyists, media, and municipalities
• Attentively responded to, documented, and implemented on-going communications with legislative membership, lobbyists and constituents
• Produced informative materials distributed through media and mail
• Performed various administrative duties as required

• Interacted with an average of 500 customers per shift, requiring excellent interpersonal and communication skills
• Collaborated with manager and other workers to carry out assembly line model to ensure customer satisfaction
• Multitasked between 5 different areas within the assembly line as needed

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts - Ba, Management/Sports Management

Associate Of Arts - Aa

Education record