• Cloud Infrastructure: Architect and manage scalable solutions on AWS and Azure to support business-critical applications.• Infrastructure as Code (IaC): Using Terraform, Ansible, and Puppet Enterprise to automate deployments, streamline workflows, and maintain consistent configurations across environments.• Container Orchestration: Deploying and managing Kubernetes (EKS & AKS) clusters and Docker/Docker Swarm environments to enable efficient application scaling and seamless deployment pipelines.• CI/CD Pipeline Automation: Leveraging GitHub Actions to create automated CI/CD workflows, enhancing development velocity and deployment reliability.• Load Balancing and Traffic Management: Configuring HAProxy for effective load balancing, ensuring high availability and optimized traffic distribution.• Identity Management: Overseeing FreeIPA/LDAP setup and administration, enabling secure and efficient access management across systems.• Scripting & Automation: Writing and maintaining robust BASH scripts to automate and optimize routine tasks, supporting business-critical operations with reliability.

• Administration of IBM InfoSphere DataStage and InterSystems Cache Database• Respond to client/server, middleware applications, hardware or operating systems-based issues• Lead team members in troubleshooting and performing root-cause analysis for resolving problems that have multiple dependencies• Develop documentation and participate in planning meetings, often acting as liaison between applications developers, customers and other IT team members• Consult regarding implementation of business applications, hardware or operating systems• Manage significant IT projects, including recurring work and software/hardware enhancements• Perform systems monitoring and diagnostics and create standard work for the team

• Acquisition and deployment of servers both on premise and in the cloud.• Virtualization (Hyper-V, KVM, OpenStack, and AWS)• Monitor and optimize performance of software, cluster, and cloud services.• Consult with faculty and staff to plan, design, and aid in the procurement and implementation of systems to meet their needs.• Responsible for the ongoing operation, backup, security, and maintenance of servers and software (e.g., operating systems, web services, databases, application software)

• Administer [HPC] computing clusters in a research and development environment.• Responsible for mitigating system vulnerabilities and installing latest security patches.• Provide documentation for standard configuration and workflow process.• Responsible for hardware/software installation and configuration, performance tuning, and generation of metrics.• Deploy and administer LDAP (FreeIPA) high-availability servers and SaltStack configuration management.• 2x recipient of Customer Satisfaction award

• Perform Linux, Unix, and Windows administration, maintenance, and security activities for systems in the system security plan.• Security patching, vulnerability mitigation, auditing, contingency test planning, and document preparation for on-going accreditation and authorization.• Manage file systems and configuration and provide recommendations regarding system performance.• Communicate status, issues, and concerns to the Research Aircraft Integration Facility engineering staff.• NASA Exceptional Public Achievement Medal

• Lead transition from Solaris to Red Hat Linux for real-time operations.• Define and configure Windows and Linux on PC systems that are optimized for high performance 3D graphics.• Compile or build customized tools or drivers• Provide documentation for standard configuration and workflow process• Solaris 9, 10 and 11; Sun ONE Directory Server; Linux Red Hat, CentOS, Oracle Enterprise, Fedora, Debian, and Ubuntu; Microsoft Windows: XP & 7, Server 2003 & 2012• Customer Satisfaction Award.• Group Achievment Award - DAR (Data at Rest) Encryption

• System Administration of Windows, Linux, and Solaris.• Manage Active Directory users and groups on Microsoft Server 2003.• Implement and modify Group Policy across domain.• Maintain domain-wide service availability 24/7 during training missions.• Remotely troubleshoot and repair systems in a high stress environment.• Remain up-to-date and knowledgeable in a cross-platform environment (Windows 2003/2008/XP Pro, Solaris 8, 9, & 10, RHEL 5.x)

• Implement STIG (Security Technical Implementation Guide) standards on Solaris and Linux systems.• Prepare Windows XP and server 2003 for ISEC accreditation. • Monitor and respond to malware outbreaks.• Monitor Symantec IDS & firewall logs

• Maintain, repair, and service client technology and devices.• Troubleshoot hardware, peripherals, software, operating systems and Internet connectionssoftware installations and upgrades• Perform data backups of important customer data• Facilitate in-store sales, upgrades, installations and service• Track repairs in ticket management system