Joe Craft Email and Phone Number
Joe Craft work email
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Joe Craft personal email
Decision Scientist with over 15 years of experience leading the design, development, and delivery of innovative data and reporting solutions for key stakeholders across Best Buy. Hands-on Leader focused on working with diverse, cross-functional teams at the intersection of business and technology to generate actionable, data-driven business insights at scale.
Best Buy
View- Website:
- bestbuy.com
- Employees:
- 63532
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Decision ScientistBest Buy 2019 - Present- Support end-to-end business intelligence and data capabilities functions for Supply Chain Advanced Analytics activities, with a focus on Reverse Supply Chain/Secondary Markets, from initial discovery to tool deployment and insights generation.- Work with a team of Decision Scientists to support the Reverse Supply Chain/Secondary Markets business to drive intake and returns reduction and avoidance and optimize business operations.- Design and develop custom business intelligence dashboards and analytical tools based on business needs discovered through cross-functional partnerships at a variety of leadership levels across the organization using Teradata SQL Assistant, Microsoft Power BI, Power BI Report Server, SharePoint, and JIRA/Confluence.
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Senior Analyst - Geek Squad Client Care (Gscc)Best Buy 2016 - 2019- Owned the Geek Squad Client Care (GSCC) Business Intelligence function by providing comprehensive reports on contact center service metrics, enhancing knowledge management, and meeting all system, tools, and technology needs.- Improved communication and collaboration between the team and reporting partners to enable the development of a series of reporting tools, SharePoint forms, and Power BI Dashboards for GSCC, DoD, Corporate, and Field Leadership teams.- Managed systems, resources, and processes while proactively identifying, analyzing, and solving operations-related opportunities to reduce product returns, optimize customer education, and increase efficiency.
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Associate Analyst - Home DeliveryBest Buy 2014 - 2016- Oversaw all aspects of day-to-day reporting needs by supplying reporting and data requests to 6 Senior Analysts and Leadership within the Home Delivery & Appliance Install team and other Supply Chain and Services teams.
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Social Media SpecialistBest Buy 2013 - 2014- Led the on-time resolution of customer concerns and complaints through public postings on Twitter, email, and direct telephone contact while conveying messaging in alignment with ethical, HR, legal, PR, and privacy standards.- Built data-driven social analytics dashboards and reports for business partners to provide keyword social media insights from cameras, photographs, and text using Radian and Lithium analytics platforms.
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Development Support Representative - The BridgeBest Buy 2012 - 2013- Answered phone calls, emails, and chat messages from 100+ retail employees per day to troubleshoot issues with complex multi-product transactions, provide general customer support, and escalate major issues to required business partners.
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Sales Associate - Digital Imaging & Mobile ElectronicsBest Buy 2008 - 2012
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FirefighterRosemount Fire Department 2019 - Present
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PresidentRosemount Firefighters Relief Association 2022 - Feb 2024
Joe Craft Skills
Joe Craft Education Details
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Business Administration
Frequently Asked Questions about Joe Craft
What company does Joe Craft work for?
Joe Craft works for Best Buy
What is Joe Craft's role at the current company?
Joe Craft's current role is Decision Scientist | Project Management | Team Leadership.
What is Joe Craft's email address?
Joe Craft's email address is jo****@****ols.net
What schools did Joe Craft attend?
Joe Craft attended Capella University.
What skills is Joe Craft known for?
Joe Craft has skills like Customer Service, Customer Satisfaction, Sales, Business, Retail, Cms, Merchandising, Inventory Management, Avaya, Communication, Multi Tasking Capabilities, Microsoft Suites.
Who are Joe Craft's colleagues?
Joe Craft's colleagues are Tyler Fitzwater, Tyler Lemieux, Amy Wiggins Brown, M.ed, Cody Lancy, Vivian Carr, Stephen Hughes, Cfi, Nicolus Esquadra.
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Joe Craft
Regional Vice President / Regional Sales Manager / Senior Sales Rep / Territory Sales Manager At Auto-San LlcLittle Elm, Tx4gmail.com, netzero.net, yahoo.com, auto-san.com5 +190121XXXXX
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