As the Senior Director of Core Infrastructure at Marqeta in Oakland, California, I demonstrated executive-level leadership with comprehensive responsibility for expanding Marqeta's crucial infrastructure, IT systems, and cloud computing globally. This role, held since December 2022, involves directing the operations of core infrastructure elements like data centers, networks, storage, and server systems. Key achievements include:Lead the modernization and scaling of infrastructure to boost performance, reliability, and cost-efficiency.Spearheaded the transition of critical systems to AWS, enhancing agility, scalability, and reducing operational expenses.Implemented strong security protocols and compliance measures, significantly improving data security and reducing cyber risks.Cultivated a high-performance team atmosphere through mentorship and professional development, enhancing employee engagement and retention.Managed the annual infrastructure budget effectively, achieving over $10 million in savings through cloud cost optimizations.Developed strategic vendor relationships and negotiatied key patner contracts to secure cost effective delivery of cloud monitoring and analytics and infrastructure security.Establishing a Cloud Center of Excellence to promote best practices in cloud usage across Marqeta, reinforcing the company's position in America, Europe, Asia, and emerging markets.

Executive-level leadership as Deputy Chief Technology Officer for King County IT Accountable for co-leading infrastructure, engineering, architecture, and operations of enterprise data-centers, data and voice networks, 24x7 Operations centers, Systems, Storage, Databases, ITSM, and product transformation.Developing and initiating a full enterprise strategy deploying product teams to meet customer demand and business outcomes for 60 lines of business across all of King County. This includes Implementing a platform-based product strategy that is designed to scale key reusable patterns across King County for multiple agencies and its 2.2 million residents.Transitioning IT infrastructure to a business resiliency model ( disaster recovery as a service) to ensure true 99.9% up times through detailed design and architecture of key infrastructure, network, and multi-cloud environment. Implementing a CX strategy that includes key hires and a new technology platform implementation that brings omnichannel IT capabilities to all King County agencies increasing self-service by 70% and quality help channel diversity by 90%.

Hold concurrent executive-level leadership as Director and CIO with full accountability for all technology initiatives spanning the city of Tukwila. Selected as a finalist for IDC North America Smart Cities Award in digital equity and accessibility, 2018 and Winner, WCMA Innovations in local government Award, 2019, City of Tukwila Big Idea Award, 2020, City of Tukwila Department of the year, 2021 Guide modernization and service-level enhancement initiatives that include two new divisions, Geographic and Data Analytics Systems and IT Program Management Office. Establish vendor relationships, align IT staff to deliver the Internet of Things (loT) and mobile device proficiencies to city infrastructure and front-line staff. Transition city to Office 365 and Azure Cloud Services cutting cost of infrastructure and licensing while providing end-user access to data and collaboration capabilities with various devices remotely. Conceptualized, developed, and initiated transformational strategies to enhance IT infrastructure and applications to meet city goals, objectives, and departmental technology requirements; applying agile and design thinking deployment strategy to increase the speed of delivery and quality of IT services. Slashed ad hoc and unexpected work by 90% utilizing an enhanced service delivery model.Transitioned IT infrastructure from an on-premises data center model to cloud infrastructure and computing model with key cost-effective implementations.Executed mobile device and desktop computer refresh strategy that refreshed 100% of the city’s aging desktop computers with laptops and added new mobile devices for frontline employees on a 3-year cycle.Successfully developed an IT of the future journey and road map that defines the IT strategic and tactical plan for the city for the next 5 to 10 years. Researched and Deployed free city-wide Wi-Fi program and strategy to help combat the digital divided

Created customer-centric enterprise collaboration services team with full staff and vendors in 3 months. Held accountability for executing Office 365 collaboration platform to Alaska and Horizon. Capabilities included Outlook, SharePoint, OneDrive for business, Yammer, Delve, Groups, and Power BI. Led project staff in the creation and implementation of a new pilot and flight attendant intranet and vacation bidding application utilizing Azure cloud services completed in 4-monthsIntroduced changes to accommodate enterprise search capabilities to airline delivered through Office 365.Coordinated efforts and successful deployment of self-service delivery model for auto-provisioning collaboration applications to Alaska and Horizon in 4-weeks.Implemented a privacy policy that was built to manage Alaska’s move to the cloud and bring your own device mobile infrastructure.

Restructured teams to amplify the response to business demand, cultivated innovation, and maximized operational capabilities. Nominated for Modern Day Technology Leader in 2014.Assessed current strategies and implemented new tactical and cross-functional delivery plans to enhance efficiency across multiple business units. Successfully directed the deployment of enterprise-wide innovation platform.Controlled and devised a budget and implementation strategies to include vendor services, staffing growth, and infrastructure reuse and virtualization to optimize performance and create a robust scalable environment.Established Service Management framework with an emphasis on RAA, cross-functional teams, and service marketing achieving measurable improvement in customer service and performance.

Led the creation and delivery of a tactical plan for enterprise application integration brokers that supported production and delivery of key revenue generating products and services (Apache Helicopter, C-17, Chinook, 737, 787 747, 767, Parts and Spares sales).Orchestrated the ideation and execution of continuous delivery environment that facilitated the reduction of environment build time from one week to two days while slashing regression testing time by 50%. Successfully migrated critical business programs from BizTalk 2006 to BizTalk 2010 to generate more integration capability. Boosted operational performance capabilities and reduced incident response time from 15 to 3 minutes by implementing an operational center of excellence for six integration brokers to drive best practices, establish cross-functional knowledge transfer, and streamlined application administration processes.

Led research and technology maturation for innovative web 2.0 and 3.0 technologies in digital social interaction, semantic search, correlation, and personalization. Developed visual search technology with the startup ThinkMap resulting in a complete breakthrough in personalization and exit intent technology for e-commerce. Created a semantic and contextual search capability that utilized entity extraction and social interaction to produce a 60% increase of relevant search results to end users; US patent awarded.Transitioned 100% of researched capability to services business unit.Created and cultivated a team of experts to develop and implement an application using advanced search, entity extraction, and 3D modeling for the delivery of aircraft technical data.

Audited finance, business plans, operations, and military and commercial program strategies through a quarterly project cycle, which required fast-paced learning of complex issues and operating environment, effective teaming, and adaptability.Executed audits across all major business units (Boeing Commercial Airplane Group, Boeing Defense and Space, Boeing Real Property, Boeing Engineering Operations and Technology, Corporate)Led team which developed baseline risk assessment plans and framework for integration of key areas of audit risksWon audit of the quarter 2 quarters in row: Boeing Real Property and 787 ComprehensiveInstrumental in developing enterprise datacenter compliance strategy by working with stakeholders to develop mitigation plans for key findings in the areas of Datacenter Storage Management, Server and Application Security, Records Retrieval, and Asset Management

Led development projects across Boeing Commercial Airplanes primarily in Oracle, Java, .Net, Ruby, and SQL Server-based technologies.Managed the successful on time and under budget software delivery of 3 major projects that were critical systems in the delivery of commercial airplanesDeployed successful system upgrades and application break fixes working closely with enterprise project managers, business analysts,architects, and developersWorked with developers and architects to successfully develop and implement a key development and product life cycle process that was instrumental in the delivery of 3 major systems( Enterprise Data Warehouse, Define Airplane Configuration, Enterprise Data Conversion)