Joseph Cyrs Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

- responsible for managing submissions to Idea Exchange, meeting with business leaders across the Client Relationship Center to determine the feasibility of each submission, creating process maps for various business processes, and analyzing data in order to find the root cause of a problem- responsible for sending out monthly Operational Excellence newsletters to all associates in the CRC outlining completed projects, active projects, and new submissions- streamlined the AOD Email Process through automation and elimination, resulting in a 70% reduction in CRC work for this process and generating an hourly savings of 243 hours per year- added new verbiage onto Public Web 'Contact Us' page advising clients to authenticate via the portal or call directly for policy-specific information, reducing the number of emails to the CRC by more than 1400 emails/year and generating an hourly savings of 251 hours per year- implemented process change internally to improve client experience in receiving coupon statements, reducing company expenses by over $3,000 annually and generating a time savings of 378 hours/year

Rockford, Illinois, United States

- accompanied Relationship Manager on business calls- assisted underwriter in spreading company's financials onto internal software- review and analysis of credit approval process- evaluated business and loan risk based on cash flow analysis

Minocqua, Wisconsin, United States

Organized and operated dual employee painting, landscaping & general contracting business• Developed and executed business plans for marketing, project bids, scheduling, projectmanagement, client communication and invoicing• Clients included individual homeowners, building contractors and commercial resort owners• Client dues collection

Bachelor'S Degree, Finance, General

High School Diploma