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J Dailey is listed as Specialist in Information Technology and Customer Service. based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for J Dailey.
J Dailey previously worked as IT Analyst at Kin Insurance and Deployment Technician at Reliasource. J Dailey holds Bachelor Of Science (Bs), Game Design from Depaul University.
Professional with over 5 years of Technical Support/Customer Service. Specialty in Desktop Hardware Support with a long-term focus/interest involving IT Project Management.
Listed skills include Customer Relationship Management, Tier 0 And 1 Technical Support, Av Tech Set/Strike, Project Management, and 10 others.
A career timeline built from the work history available for this profile.
Chicago, Illinois, Us
* Prioritized in-office presence/enhancement supporting employee and executive-related issues. Includes but not limited to: account/access management, equipment replacement, conference room setups.* Engaged in preparing on-boarding/off-boarding employee equipment and delivery logistics.
Baltimore, Md, Us
Collaborated with internal/external Technicians to outsource Desktop/Workspace assets in transferring/relocating and setting up equipment at the new Chicago Commodity Future Trades Commission location.
New York, Ny, Us
* Previously managed two campus locations: Chase Tower & Citadel Center. Performed onsite Enterprise/Business printer troubleshooting, printer parts/supply management and network/software configurations for printer functionality.* Worked under Federal Employee SOPs for critical/high-volume support at the Citadel Center LockBox.* Other responsibilities performed/software used: HP Embedded Web Server/SmartPrint, product shipping/delivery logistics, printer IMAC, external vendor support/escalation.
New York, Ny, Us
* Managed overseeing and leading project logistics, scheduling, implementation and completion of enterprise-based installations for thin-clients and asset decommissions to various lines of business (LOBs). Transitioned to Printer Technician roles in managing two campus locations for enterprise-focused SFPs/MFPs* Provided Tier 0 & 1 Technical Support from in-house ticket CRM systems. Responsibilities included but not limited to: PC/Laptop imaging, Thin-Client installation, PC moves/relocation and securing asset decommissions.
Aurora, Il, Us
* Performed crowd control operations and procedures. Includes but not limited to sporting events/tournaments.* Assisted with patrons having specific physical and/or medical conditions to ensure comfort was met.* Provided locals and patrons with various resources of nearby locales or information.
* Performs specific duties that meets the standards and demands from various clients. Includes but not limited to: event-based services, private events, promotions.
St Louis, Missouri, Us
* Performed on-site demonstrations to shoppers, generating brand knowledge and awareness to increase store sales.
Chicago, Il, Us
Assigned to various roles to upkeep building presentation and patron satisfaction: * Served food to customers during Food Line responsibilities, providing assistance to any dietary restrictions/limitations, as well as providing overall serving recommendation, suggestions and combinations for a full-buffet experience.* Stationed in areas during peak/closing hours as the Busser to upkeep and maintain rooftop building cleanliness, professionalism and presentation during home games and concerts. This included providing personal assistance to customers to instill company’s beyond satisfactory customer service.* Also served as the Bartender, providing libations to legal-aged patrons.* Managed role as Utility with other coworkers to replenish supplies to Sheffield and Waveland buildings during Chicago Cubs away games in order to prepare for all home games/events.
https://www.rareandwildbeerfest.com/* Provided and coordinated with beer vendors regarding event details, such as security protocols, setup and presentation.* Served beer to patrons and provided details about the alcohol and further product recommendations.* Scanned VIP/general tickets from customers to confirm event admission, providing colored wristbands from specific admission and sample glasses to try out beer from various vendors.
Chicago, Il, Us
* Maintained and replenished supplies in buffet area, general admission areas, bar and rooftop bar areas.* Served food to customers during Food Line responsibilities, providing assistance to any dietary restrictions/limitations, as well as providing overall serving recommendation, suggestions and combinations for a full-buffet experience.* Stationed in areas during peak/closing hours to upkeep and maintain rooftop building cleanliness, professionalism and presentation during home games and concerts.* Provided personal assistance to customers to instill company’s beyond satisfactory customer service.
Chicago, Il, Us
https://www.chicagoevents.com/events/lakeviewtacofest/* Performed cash handling transactions to customers completing purchases along with accepting event gratuity and donations.* Checked forms of identification to ensure patrons are of legal drinking age for any alcohol purchases.
Chicago, Illinois, Us
* Performed opening and closing duties to main upkeep of establishment, including setup, cleaning and restocking supply. * Assisted FOH Card Dealers, additional Bussers and BOH Shot Bar, Kitchen staff to ensure workflow of high-volume crowds and events.* Provided patrons with beyond service to ensure experience is welcomed that includes personal assistance and friendly hospitality.
http://chicagobeerclassic.com/* Setup, maintained and broke down brewery vendor display for the 2017 Chicago Beer Classic Festival.* Provided high-volume attendees with sample beverages through ticketing exchanges. * Replenished and upkept supply, while disposing empty contents of alcohol for continuous, uninterrupted service.* Answered general vendor-based beer knowledge and information regarding festival details.
* Canvassed within and outside of the Chicagoland area, while also setting up vendor locations in public mall establishments to promote and market products.* Provided product knowledge and answered questions regarding product benefits to increase customer acquisition.
Hilliard, Oh, Us
* Greeted and assisted customers with shopping needs, in addition to providing product solutions and recommendations.* Developed product knowledge through in-house/external training websites while also continuing to explore other resources for self-improvement.* Maintained and organized product merchandising on sales floor and aisles along with setting up vendor displays, bulk stacks and end caps.
Seattle, Wa, Us
* Advertised and campaigned various locations in the Chicago area, passing out flyers for brand awareness.* Reported to Business Development Manager for post-campaign performance, locations to canvas and suggested various network/tech conferences to attend.
New York, Ny, Us
https://mouse.org/news/thanks-for-an-awesome-game-jam-chicago* Served as a mentoring participant for the workshops , ensuring the engagement of the events first annual game jam activities are provided.* Collaborated with other GameDev Mentors to provide and assist with supplemental perspectives to enrich student participants interest, with a turnout of 25+ high school attendees.* Arranged and promoted a playtest booth of games previously developed for student participants to play, while providing additional member-associated material to network with other developers.
Chicago, Il, Us
https://www.youtube.com/watch?v=pF2pdxVRtoM (video)https://www.fastcompany.com/3036787/the-alternate-reality-games-that-teach-kids-the-cause-and-effect-of-their-circums (article)* Attended to daily briefing/debriefing meetings to reflect and discuss daily activities and performances, and also to become informed and prepared for upcoming events and objectives.* Co-mentored teen youth, while further gauging their interests to enrich their career, academic and personal pursuits.* Co-facilitated icebreaker activities, including daily and weekly program objectives with STEM-based (science, technology, engineering and math) challenges in a three-week Alternate Reality game. * Co-supervised and assisted mentees collaboration in a two-week game development curriculum and produced a Transmedia/Alternate Reality game about the issues of teen pregnancy. Team awarded for Best Gameplay Experience.
Chicago, Il, Us
* Performed daily open/classroom lab checks throughout the DePaul campuses.* Troubleshooted basic to advance various IT equipment including multi-performance desktops and printers.* Above par troubleshooting success rate on-site: assisted students, faculty staff and clients with computer lab issues.* Resolved case tickets from clients, students and faculty for complex IT issues.* Recorded and stock lab supplies for computer lab departments on a weekly basis.
Chicago, Il, Us
* Facilitated AV technical components for both small-scale and large-scale events including computers, projectors and microphones.* Installed and test technical equipment/office-oriented software in various locations throughout the DePaul Student Centers.* Excellent troubleshooting success rate: Assisted students, faculty staff and clients with network and technical issues.* Checked maintenance on all AV equipment and record opening/closing inventory on a weekly basis.
Chicago, Il, Us
http://techweek.com/chicago/* Greeted attendees and conference speakers in ensuring a satisfactory experience, also providing any information as necessary.* Provided assistance to attendees and conference speakers in guiding them to correct venues, exhibits, event locations and conference stages.* Checked Expo/Conference badges to validate attendees in accessible areas.* Assisted Stage Managers and Volunteers to set up areas for conference speakers in scheduled times.
Chicago, Il, Us
* Developed knowledge of freeware and computers through training and hands-on experience during summer sessions.* Compiled a step-by-step installation guide to efficiently install Linux Xubuntu OS.* Sorted hardware equipment to separate and recycle any defective electronics.* Identified computer hardware as refurbish-compatible to assemble as final working product.* Tested computer hardware using debugging software to indicate usability.* Participated in bi-weekly meetings to discuss challenges, improvements for the organization.
Chicago, Il, Us
* Presidential Primary Election
Quick answers generated from the profile data available on this page.
J Dailey is listed as Specialist in Information Technology and Customer Service..
J Dailey is based in Chicago, Illinois, United States.
J Dailey has worked for Kin Insurance, Reliasource, Jpmorganchase, Titan Security Group, and Andy Frain Services.
You can use AeroLeads to view verified contact signals for J Dailey, including work email, phone, and LinkedIn data when available.
J Dailey holds Bachelor Of Science (Bs), Game Design from Depaul University.
J Dailey is listed with skills including Customer Relationship Management, Tier 0 And 1 Technical Support, Av Tech Set/Strike, Project Management, Service Level Agreements, Hospitality Industry, Technical Writing, and Retail Sales.
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