Joseph Da Silva Email & Phone Number

Union, New Jersey, United States

- Analyzed work processes to improve work flow for the warehouse/production facilities. - Shortened account onboarding processes, reducing employee resources making accounts profitable faster.- Manage the installation, maintenance and continued technical support on new and current projects - Providing customer support for senior living communities covering.

New York, NY

-One year contract to analyze, restructure and organize the production and shipping departments.-Developed production plans, recognizing bottlenecks to increase efficiency in preparation for holiday peak (1500+ packages daily)-Lead a team of 40 employees ensuring all are trained and performing to company standards-Coordinated driver delivery.

Woodland Park, NJ

-By partnering with a third party, I was able to build an affiliate network increasing web traffic from referrals. Improved meta data and implemented keywords to increase conversion rates and session traffic.-Created production schedules to maximize efficiency based on raw materials and controlling batch sizes reducing bottlenecks down the production line.

Belleville, NJ

-Led meetings with management and sales teams to come up with ways to meet sales goals while keeping all employees informed of client crisis to remedy issues. -Implemented a buy-back program increasing sales of new merchandise while restoring and selling used products increasing overall growth

Ridgefield, NJ

Customer Service, phone oriented job consisting of taking orders from clients nationwide while accurately proofreading typesets for orders ready to go to press

Belleville, NJ

Assisted in the creation of web images and the building of personal and professional websites while maintaining previous works

Florida, NY

Assisted in the structuring of broadcasts as well as promotions, sales and the hosting of a variety show.

Wayne, NJ

Job entailed a lot of self-motivation cold calling door to door sales. Assisted potential and current customers with order placement. Assisted customers with orders and built up strong communication skills with business owners and other decision makers.

Mahwah, NJ

Creation and maintenance of accounts, data processing, assisting customers, and communicating with businesses was among the appointed responsibilities.

Totowa, NJ

Assisted customers and took part in the selling and restocking of products. Other responsibilities included order maintenance, store maintenance, and monetary transactions.