Joseph Chen Email & Phone Number

Lawrence Township, Nj, Us

Princeton, New Jersey, Us

• Developed and executed comprehensive HR strategies with 6 Corporate Function leaders to align with organizational goals, leveraging workforce analytics to identify talent gaps and ensure the availability of skills critical to business success.• Led change management efforts of 3 restructurings by effectively communicating organizational changes, providing support to employees during transitions, and collaborating with leadership to ensure smooth implementation of strategic initiatives, fostering a resilient and adaptable workplace culture.• Implemented and championed employee engagement initiatives, that increased employee satisfaction, collaboration, and overall commitment to the organization leading to a decrease in voluntary turnover 5% YOY.

Armonk, New York, Ny, Us

HR Business Partner – North America September 2019 - Present• Served as a consultant to management on employee coaching & counseling, progressive discipline, investigations, and exits related to performance, code of conduct & policy violations. • Worked as a liaison between management and specialist areas for workers' compensation, leaves of absence, and fleet violations; gathered information to support decision making in compliance with company policies and local regulations. • Partnered closely with HR Operations & Services and other COEs to interpret HR policies and processes related to employee relations. • Provided employee and management coaching and counseling with objectivity and professionalism in dealing with sensitive issues. • Led HR processes such as decisions/processes concerning promotions, compensation adjustments, transfers, terminations, recruitment, and staffing. • Lead monthly First Line Manager (2,000+) enablement series on various topics, including, tools, processes, and interpersonal skills.

Armonk, New York, Ny, Us

HRLDP Program June 2017 - PresentSecond Rotation• Enable decision making as a strategic advisor; engage in providing assignment solutions for the BU• Provide advice & counsel to BU/HR teams planning executive mobility activity• Project manage and delivery execution of executive assignments through the entire life cycle (including planning, relocation, tax, and immigration requirements)• Manage issues and escalations and issue resolution• Ensure proactive communications with executives and other key stakeholders; ensuring regular status updates on completion of assignment related steps• Act as an advocate for executive assignees with mobility vendors and other internal support organizations• Develop and manage strong working relationships with the extended teams, vendor, internal back office teams, and operations. Coordinate w/ vendors and support staffs.• Understand and comply with applicable Mobility policies, including any updates or changes; anticipate and communicate any implications to assignees• Advise management of related issues which could delay or otherwise impact the executive's assignment• Recommend alternative approaches to Mobility team leads and management to improve the client experience and the overall mobility process• Demonstrate passion for continuously acquiring new, relevant skills and identifying new ways of leveraging data and technology for deeper insights and solutions

Armonk, New York, Ny, Us

HRLDP Program June 2017 - PresentFirst Rotation• Created new processes within Talent Acquisition US to reduce offer letter creation by 60% by automating cross-communication between Talent Acquisition Partners and Internal Operations.• Formed a self-serve COE within IBM US Talent Acquisition enabling Talent Acquisition Partners for IBM North America Talent Acquisition to find process questions on their own – o Increasing NA TA efficiency by decreasing questions to Subject Matter Experts by a 50%, allowing SME’s to focus on bettering business results. • Planned, Executed, and Presented at Global Conference for 40 HRLDP members to enhance HR skills and networking regarding New Work Models and Generation Z. • Process lead for Background Checks, Contingency Hires, and Candidate Withdrawal.

Seattle, Wa, Us

Armonk, New York, Ny, Us

• Led a global team of interns in 8 weeks to research and propose solutions towards HR issues regarding leadership, culminating in a presentation to senior HR Executives regarding solutions.• Designed process flow for IBM Simplification Project effecting 26 HR Professionals to increase collaboration.• Analyzed IBM Simplification Project metrics, discovering areas for improvement in measurement.• Began external website design for the Business and Technical Leadership team.• Completed research on external educational resources for IBM’s Business and Technical Leadership team.

Glendale, California, Us

• Successfully audit 64 job descriptions to ensure accuracy for FLSA status and performance appraisals.• Redesigned in on-boarding process for new Caliper hires.• Support Human Resources department in various tasks.

Pennsauken Township, New Jersey, Us

• Supported recruitment process for Health Care Professionals for over 100 positions using iCIMS Applicant Tracking System, providing constant communication for all stakeholders throughout the process.• Sourced Health Care Professionals through various sources such as internet, referrals, and campaigns – successfully finding high difficulty positions (Physical Therapists, Speech and Language Pathologist)• Conducted successful phone interviews for potential candidates.• Maintained vendor relations with companies such as CareerBuilder, Indeed, and Monster.• Retrieved and created monthly reports, using excel, for recruiting insights on career sites.• Provided excellent brand experiences for potential candidates and interdepartmentally through excellent customer service.

Glassboro, Nj, Us

• Led 56 community events with resident communities.• Counseled over 150 students with personal concerns.• Promote an academic environment within the residential community.• Responsible for enforcement of campus policies.

Glassboro, Nj, Us

• Scheduled 5 employees for events during Parent Orientation.• Trained 34 new incoming staff members.• Oversaw hiring process of over 100 applications.• Encourage junior staff members in their roles as orientation leaders.• Facilitate large (100+) group discussions.

Glassboro, Nj, Us

•Scan and file documents under the department of Planning & Construction.

Pennsauken Township, New Jersey, Us

• Supported recruitment of Health Care Professionals for over 100 positions.• Conducted successful interviews for potential candidates.• Answered hundreds of phone calls to new prospects, providing excellent customer experiences.

Arlington, Texas, Us

• Promote games to guests and explain rules and procedures. • Comply with all Safety and Fire responsibilities, policies and procedures. • Make change and collect money from the guests. • Provide props and award prizes to winners, while keeping each game stocked with merchandise and game props. • Keep games area clean and orderly. • Encourage players, while providing park information to guests.

Master'S Of Human Resources Management, Human Services, General

Bachelor Of Science (Bs), Human Resources Management/Personnel Administration, General

Minor, History