Successful leader in a high-visibility, focal market for the Brand. Well versed in all aspects of running the business - operations, merchandising, customer experience, recruitment/retention, loss prevention, and strategic planning.

Lead the Operational performance of a "Top 50" location.Strategically plans for effective scheduling, inventory management,predicting supply needs and ensuring proper utilization of supply budgets.Collaborates in hiring process from Interviewing through Onboarding.Utilize natural coaching ability and behavior modeling to direct and leadsales floor experience to consistently high results.Seeks out partnerships and plans special events to drive traffic intolocation.

Led the Client Experience (both External and Internal) in a Flagshiplocation.Oversaw hiring and development of top talent, the cash wrapexperience, credit acquisition, charitable initiatives and general salesfloor behaviors.Accountable for the peer coaching, development and tracking of Manager on Dutysegments.Acted as Store's point person in Store Manager's absence.Assisted in supporting the growth and execution of client books, privatestyling sessions and special event planning.

Oversaw the day-to-day operations of the PINK Category in a Flagshiplocation.Achieved highest Employee Opinion Survey results in Location.Achieved consistent increase in "must-win" category (+15% year over year).Functioned as a member of the Sales Leadership Team with a focus on theCustomer Experience and responsible for total store results. Achieved personal Segment Sales Plan for FYE 2012Fostered a Customer-Centric Culture through successful hiring and trainingof top talent, proper execution of Company programs, knowledge ofsales floor presentation and maintenance thereof, business analysis andcommunication.

Created an environment that ensured customer satisfaction, maximumproductivity and profitability by interpreting and implementing corporateand brand developed business plans.Planned and executed Hiring and Training Strategies as well as NewProduct Placement and Visual Merchandising Activities.

Achieved Above Target payroll performance trough accurate forecasting of sales versus staffing.Consistently reduced loss with one year seeing a 46% improvement.Maximized profitability through Gross Margin growth and delivering controllable expenses that fell20.4% under budget. Developed Leader on Duty tracking tool to measure individual success and pinpoint areas of opportunity.

Managed and set District Budgets and Sales ProjectionsRecruited Optometrists and negotiated contracts resulting in 100%OccupancyUtilized Vendor Partners to facilitate Continuing Education opportunitiesfor Optometrists increasing value of partnershipHeld Monthly Profit and Loss Analysis Conversations with each DirectReport in the District resulting in a 4% decrease in overall expensesEnsured compliance of Federal and State Labor Laws, operationalprocedures and loss prevention standards.Recruited and developed Leadership and Associate Teams for 13 locations and also recruited and developed my own replacement.