With a solid foundation in Computer Science from APJ Abdul Kalam Technological University, my journey has led me to Flipkart, where I currently thrive as a Regional Trainer. Here, my role involves leveraging both my technical background and my proficiency in customer service to enhance team capabilities.Previously, as a Full Stack Developer and an Associate CS Internet at Sutherland, I honed my skills in multitasking and phone etiquette, which now inform my approach to training and development strategies. My goal is to continuously empower our teams to excel in delivering outstanding customer experiences.