Joseph Dhanapal Email & Phone Number

Denver, Co, Us

Denver, Co, Us

Irvine, California, Us

Denver, Co, Us

Operating as the General Manager, selected to spearhead sales and operations strategy for PingOne Advanced Services, the company’s new SaaS solution. Collaborate with Product, Marketing, Sales, and Demand Generation to define positioning and ensure market success. ✔ Ensured a successful product launch to capitalize on Ping’s existing industry-leading software to deliver as a cloud service. Developed a go-to-market strategy.✔ Catapulted sales from $0 to over $41M ARR with growing profitability margins in about 3.5 years. Prospected and secured over 65 large global enterprise accounts, staying on pace to meet sales targets, despite the challenging COVID-19 landscape.✔ Established a mentorship relationship with the COO. Meet on a regular basis to continue expanding knowledge of operational and executive leadership.✔Built Partner ecosystem to multiply implementation options for customers

Denver, Co, Us

Pioneered a newly created role within the CEO office to drive operations to actualize the corporate vision. Reporting to CEO, served as primary liaison to Vista Equity Partners (VEP), the PE firm that acquired Ping in 2016. ✔ Spearheaded execution for strategic initiatives. Collaborated with Officer team to define long-term strategic growth plan and translated to a 1-year tactical operating plan. ✔ Executed the MBO framework and implemented the OKR framework. Developed philosophy for success: clarity of goals, high-performing teams, and excellence in execution. ➤➤ KEY ORGANIZATIONAL SUCCESSES: Increased revenue 130% within 3 years. Grew employee base by 2x. Achieved successful IPO in 2019.✔ Selected for VEP’s High Potential Leadership Program (HPLP), an elite 1-year program gaining insights into the best practices within the top-performing private equity firm in the world in 2014 (per PEI). Gained direct experience in defining, implementing, and managing Vista’s investment thesis.✔ Laid groundwork for identifying the company’s exit strategy and prepared for IPO.✔ Influenced stakeholders and BOD, securing buy-in and support. Established trust and productive communication. Ran quarterly board meetings.✔ Participated in product rationalization and positioning of numerous independent products. ✔ Spearheaded strategic programs, engaging cross-departmental leadership team on projects such as competitive strategy development, stabilization of website, prospect-to-customer journey, win-loss analysis, pricing strategy, Technical Alliance partnership governance, pipeline heatmap, executive sponsorship for key accounts, customer & prospect ranking, growth analysis, product strategy, and M&A.✔ Supported integration of 2 entities acquired by PE firm. Conducted ROI analysis of implemented best practices.

Greenwood Village, Colorado, Us

As a member of the leadership team, drove transformation and set the technology strategy and standards for the Business Capabilities organization. Oversaw the company’s portfolio of business systems, consisting of ~30 applications across business functions. Ensured SOX compliance. Managed a lean $12M annual budget.✔ Led post-M&A integration for 7 newly acquired entities. Implemented automation tools and processes to support CFO in attaining corporate financial goals.✔ Fueled transformation and cost savings by driving key change initiatives related to product/process rollouts for intranet, professional services automation, and IT Service Management redesign using ServiceNow, and by leading change management.✔ Established governance structures for key enterprise applications and project management. Introduced and implemented Agile methodologies, converting from Waterfall, where applicable.✔ Enabled greater visibility into higher margin (25%-35%) consulting businesses by leading an 18-month multimillion-dollar professional services automation ERP project to consolidate 7 systems into 1 platform. ✔ Contributed an anticipated $38M savings over a 5-year period by implementing ServiceNow.✔ Transformed call center culture and improved retention by redesigning the intranet to enable a geo-dispersed workforce of 30K to connect, communicate, and build a collaborative community.✔ Designed and led an outsourcing strategy. Partnered with Cognizant and Infosys to outsource non-core functions. ✔ Built and developed a high-performance team of 50+ integrated resources, including onshore/offshore employees and contractors located in the US, India, Argentina, and the Philippines.✔ Attained direct mentorship by CFO for 1 year. Proactively approached CFO for business and finance mentorship. Participated in annual strategic planning. Cultivated a metrics-focused mindset.

Monroe, La, Us

Initially joined US West prior to the acquisition by Qwest in 2000, which merged with CenturyLink (NYSE: CTL) in 2011. Managed a cross-functional team of 70+, including managers, onshore /offshore developers, and database analysts, to develop, enhance, and upgrade procurement/supply chain management systems, in accordance with Agile methodology and capability maturity model integration (CMMI) level 3 certified processes.✔ Influenced build vs buy product growth strategy for the strategic network activation system.✔ Designed and launched US West’s offshoring efforts in India. Leveraging fluency in Tamil language, set up off-site operations from the ground up, with on-site–off-site communication.✔ Delivered turnaround for 2 struggling ERP projects. Brought in during the project’s final year to rescue the $30M and $50M investments. Steered both back on track and met all deliverables.

Primary analyst for the IT consulting firm’s client, SG Cowen brokerage. Implemented process to efficiently turn over systems to a production deployment division from individual departments.✔ Performed a pilot study of PVCS (source control management tool) and generated technical documents standards for all systems.✔ Tested financial application in POWERBUILDER, with SYBASE, SQL SERVER or ORACLE as back-end RDMS.

Mumbai, Maharashtra, In

Gathered knowledge at client site and set up a comparable environment off-site with effective on-site–off-site communication, leading a team of 3.✔ Developed coding standards and development process toward obtaining SEI-CMM Level 5 certification. Conducted quality reviews per ISO and SEI-CMM standards.✔ Managed projects: collected metrics and scheduled work for the team, managed releases and served as administrator for ClearCase (source control management tool).✔ Optimized developed code using application development tools PURIFY, PURECOV, and QUANTIFY.

Master Of Engineering (M.E.), Energy Engineering

Bachelor Of Engineering (B.E), Mechanical Engineering

High School, High School/Secondary Diplomas And Certificates