As the Head of Digitalization, I lead the efforts of Digital transformation at PMF. I am responsible for implementing a 5-year strategic technology roadmap to enable the business units to leap forward in a competitive financial market. I also act as the CIO of the organization overlooking the IT division.

As CDO, UPay App business development, product development, system design and coding; Debit Card processing and product development; CEFT and SLIPS payment processing; Call Centre and BIB(Business Internet Banking) system development and promotion functions report to me.Key achievements :* Implementation of LANKAQR (QR Based payments) in the UPay app. Introduction of Funds transfer functions including Bank to Bank funds transfer and other banking functions to the UPay app. *… Show more As CDO, UPay App business development, product development, system design and coding; Debit Card processing and product development; CEFT and SLIPS payment processing; Call Centre and BIB(Business Internet Banking) system development and promotion functions report to me.Key achievements :* Implementation of LANKAQR (QR Based payments) in the UPay app. Introduction of Funds transfer functions including Bank to Bank funds transfer and other banking functions to the UPay app. * Introduction USell (Any UPay app user to become a merchant using LANKAQR) function to UPay. * Introduction of Request Money function to UPay. * Rapid growth of UPay user base (4x) and transaction volumes. Rapid growth of Debit Card base (2x) and POS volumes. * UPay surpassed 100k customer registrations in Sept 2020 and reached 200k registrations in June 2021.* Started SDB-UPay POS Card acquiring network and quickly grew to a 3500 strong merchant network. Show less

Technology Operations, Software Development, Infrastructure support and Data Analytics reported to me.Key Achievements : * BIB(Business Internet Banking) was introduced to the SME/Cooperative segments. * Integrated UPay app JustPay network.* Migrated the ATM switch from Euronet switch to NovusTech switch and implemented a new EMV chip and PIN vertical VISA Debit Card.* Implemented the Tableau based real-time dashboards to monitor business and other key performance… Show more Technology Operations, Software Development, Infrastructure support and Data Analytics reported to me.Key Achievements : * BIB(Business Internet Banking) was introduced to the SME/Cooperative segments. * Integrated UPay app JustPay network.* Migrated the ATM switch from Euronet switch to NovusTech switch and implemented a new EMV chip and PIN vertical VISA Debit Card.* Implemented the Tableau based real-time dashboards to monitor business and other key performance indicators and Mobile app based transactions.* Implementation of Office365 and cloud based eMail. Show less

Technology Operations, Software Development, Infrastructure support reported to me.Key achievements :* Designed, developed(in-house) and Implemented the banks first Digital Banking app(SDBMobile) under my leadership. * Did technology due diligence on the FinTech startup UPay for the successful acquiring of UPay, it's staff and integration of the app to the core banking platform and other national payment networks.* Strengthened Technology controls under ISO-27001 processes.

Managed the Technology Operations and Software development teams. Key achievements :* Implemented the LOS(Loan Origination System) under IFC(International Finance Corporation) consultancy project and centralised the loan processing with standard operating model across the banks 94 branches.

Project Management Consultant with Technology and Business Project management experience in Banking industry. I undertook freelance Project management and consultancy services on short or long term basis.

I successfully Implemented the migration of the old Electronic Cheque Clearing System to the new Electronic Cheque Clearing system in December 2015.

• Project Manager for UAE Direct Debit System(UAEDDS) implementation. (Regulatory Project)○ I was a member of the UAEDDS working group formed by the UAE Central Bank for the implementation of the UAEDDS.○ Impacted Core Banking, Credit Card system and the Payment systems. Introduced a new vendor based middleware system fully customized to cater for SCB requirements to manage the DDS mandates and Central Bank interfacing.• Project Manager for UAE Debit and Credit Card EMV… Show more • Project Manager for UAE Direct Debit System(UAEDDS) implementation. (Regulatory Project)○ I was a member of the UAEDDS working group formed by the UAE Central Bank for the implementation of the UAEDDS.○ Impacted Core Banking, Credit Card system and the Payment systems. Introduced a new vendor based middleware system fully customized to cater for SCB requirements to manage the DDS mandates and Central Bank interfacing.• Project Manager for UAE Debit and Credit Card EMV migration project. (Regulatory Project)○ Converted 200k cards from the Mag-stripe to EMV Chip & PIN cards.○ Involved schema, UAE Central Bank, Euronet and Bureau for certifications and testing.• Project Manager for MasterCard Debit Card implementation.○ Introduced MasterCard Debit Card product in the SCB UAE.○ Introduced new processing and reconciliation. Involved system changes in the core banking and Card processing systems. ○ Involved certification and pilot testing with UAE Central Bank, MasterCard, Euronet and Bureau. • PMO coordinator for the implementation of SCB Retail Lending system(RLS) in multiple countries.○ Migrated the retail lending portfolio from a legacy system to the new SCB Group system(RLS). ○ I handled the implementations in Sri Lanka, Oman, Bahrain, Pakistan and Jordan. • I was the Senior Project Manager overseeing the implementation of the UAE FTS and IBAN UAE and Bahrain Projects. The Project Manager was a junior Project Manager reporting to me. (Regulatory Projects)○ UAE FTS was a UAE Central bank initiated project which introduced RTGS type payment system in UAE. ○ IBAN projects in UAE and Bahrain introduced the IBAN account number system. • Project Manager for Qatar Balance of Payment-BOP project. (Regulatory Project)• Initiated the Qatar TERMS(Direct Debit) and UAEBCPS(Bank Customer Profiling System) projects. Show less

Was the Implementation Manager for the implementation of the new Group Retail Lending system in UAE. The success of this project resulted in rolling out the system in the rest of the MENAP and SA countries. * As part of the Project a SOM (Standard Operating Model) for the Retail Lending unit and an Exception Management Framework (EMF) were implemented.

I was the Manager Lending operations managing the operations of Personal, Auto and Business Installment Loans at the Consumer Banking Operations.* This was a turbulent period where the Loan impairments were very high with the impact of the recession being felt in the UAE market during this period.

Managed the Data Centre and the operations for 10 years, leading and transforming a small UAE centric Data Centre into a Tier 3 Regional Data Centre which supported 12 countries. • I was the subject matter expert for supporting AS400(IBM iSeries) systems in the SCB. • New Credit Card system implementation support on the AS400 and MIMIX400 data replication implementation.• Fast track expansion of the Data Centre, DR, BCP and system capacities to facilitate the SCB MA of… Show more Managed the Data Centre and the operations for 10 years, leading and transforming a small UAE centric Data Centre into a Tier 3 Regional Data Centre which supported 12 countries. • I was the subject matter expert for supporting AS400(IBM iSeries) systems in the SCB. • New Credit Card system implementation support on the AS400 and MIMIX400 data replication implementation.• Fast track expansion of the Data Centre, DR, BCP and system capacities to facilitate the SCB MA of Grindlays Bank• I was part of the UAE project team that pilot implemented the SCB’s new core banking system(eBBS).• Implemented IBM CMOD (OnDemand) report archival and retrieval system based on IBM Websphere and DB2 database. • New Tier 3 Regional Data Centre and NOC implementation in 2004. The Data Centre was located in the DIC and was custom fitted for SCB. The Data Centre was 2500 sq feet and the NOC was 600 sq feet 24 x 7 manned operations centre.• Converted the DC to a Regional Data Centre entity that operated as a professional Data Centre within the SCB Technology. Negotiated, coordinated with various vendors for providing and maintaining the required level of services to various internal stakeholders in UAE and in other countries which were hubbed to UAE. Established SLAs, KPIs and daily and periodic reporting to the internal stakeholders.• New Tier 3 Data Centre at the SCB DIFC offices to cater for 150 Dealer desks and the SCB regional teams sitting in the DIFC building. (2006)• In 2008, The Dubai Regional Data Centre was migrated to an offshore location. I managed the project from Dubai for the Data Migration, Operations process migration and the existing Data Centre closure. • Was part of the SCB group Tender board as the Data Centre Facility and Operations SME to evaluate outsource vendors to manage the SCB’s group Data Centre.• I was also part of the Group Internal Audit team as a guest auditor, which audited the SCB group Data Centre in London in 2005. Show less

I worked as an IT Business Analyst at the Commercial Bank of Qatar in Doha, Qatar. During this period, I implemented a new HR and Payroll system in the bank. (PS2000 from Peterborough software)

I managed the SCB Colombo Data Centre, the network and the Service Line.

I managed the SCB Colombo Data Centre, the AS400 Operations and support.I also managed the S36 to AS400 migration of Bangladesh SCB in October 1995.

* I managed the Centralised voucher processing unit in the SCB Colombo.* I implemented the Decentralised voucher posting system in SCB Colombo later decentralised all voucher processing.

* I worked as a Data Centre Operator working in shifts in the SCB Colombo.* I was actively involved in the S36 to AS400 migration for SCB Colombo.* I managed the project to implement SLIPS in SCB Colombo. (Sri Lanka Interbank Payment System)* I managed the project to implement the PMS (Portfolio Management System) on AS400 system for the SCB Custodial Services with Batch update interface from the CSE. (Colombo Stock Exchange).

* I worked and covered all job roles in the Celaring Department of the Bank.* I also represented SCB at the SLACH (Sri Lanka Automated Clearing House) for the daily Clearing settlement.