Joseph R. Ditommaso, Mba, Cmca Email & Phone Number

Springboro, Oh, Us

Lebanon, Ohio, United States

Dayton, Ohio, United States

Dayton, Ohio, United States

o Assist volunteer Board of Trustee members to navigate and successfully manage the day-to-day operations of their Homeowner Association responsibilitieso Develop and manage vendor relationships from North Dayton to Southern Cincinnati for the entire company portfolioo Conduct bi-weekly site inspections, assist owners with improvement approvals, and conduct monthly and annual meetings for current associationso Currently managing nearly $750,000 in assets for 25% of the operations portfolio and leading six managers

United States

Serving the distinguished palates of wine enthusiasts Friday nights and Saturday afternoons with a unique al fresco style menu featuring hand crafted flat breads, specialty dips, chartchurie boards and more.

Dayton, Ohio, United States

Lead with and demonstrate the core values of honesty, trust, respect, and integrity for all our clients and employees every dayMonitor the relationship building of established and new clients during their visit to ensure a profitable relationship for allRecruit, strengthen, and develop relationships within the Men's Wearhouse and Joseph A. Banks retail locations to provide collaborative support for our shared clients and continue to develop world-class customer service opportunitiesResponsible for the fulfillment and improvement of operational sales metrics weekly through the analysis of performance reports Independently motivate staff to provide a positive environment resulting in the execution and increase of individual performance to achieve and exceed weekly expectations Evaluate and communicate efficiencies and areas of opportunity to continuously improve the performance of our staff and retail location(s)Facilitate group meetings to identify and communicate achievement strategies, new and upcoming promotions, operational expectations, and other pertinent information as necessaryAttend development sales training events, weekly conference call/zoom meetings, and actively learn new techniques through coaching programsProvide efficient execution strategies to ensure the most beneficial use of resources during all hours of operation

Dayton, Ohio

Facilitated multiple locations in the fulfillment of operational objectives such as leadership training (onboarding, coaching, development, management)Identify key areas of corporate importance to achieve passing monthly inspections dailyOversee the production and service of food operations, inventory control, product reception, stocking/servicing, guest servicesAttend regional activities annually and district meetings monthlyLead by example to inspire all support staff through integrated upselling techniques, outstanding customer service management, process documentation, inventory control, and other dynamic activities required dailySupport General Manager in operations of the nation's second-largest 24/7/365 c-store increasing customer satisfaction through outstanding cleanliness, service, and quality for over 6,500 customers dailyResponsible for the recruiting, interviewing, onboarding, training, development, and coaching of over twenty staff members as well as inventory management, monthly store inspections, merchandising, profitability, and participating in regional store quality improvement projects.Key AccomplishmentsPlaced second in a company-wide sales campaign for unit sales improvement through coupon marketing, customer engagement, and direct sale execution strategies for Café Pizza PromotionKitchen, Prep area, and back-of-house storage (café related) featured in company-wide training materials for Field Inventory Managers (standard and sanitation inspectors) based on the excellence in cleanliness, sanitation, and organization

Springboro, Ohio

Continually served Dayton and other surrounding communities to provide a positive influence, build and sustain and local partnerships, and offer growth options to multiple micro and small businessesDevelop and maintain both personal and business relationships within the Dayton region through membership and partnerships in local Chamber of Commerce, promotional groups, marketing events, and other professional networking environmentsDevelop, market, and execute community-wide events for the promotion of local and national activities Conducted all Human Resource activities including documentation, on-boarding, training, coaching, evaluating, and leadership developmentResponsible for the strategic plan, implementation, and development of all business operationsAchieved 500% growth year over year as a 100% cash-flowed operation boasting an average $12.50 per person transaction rate in the primary retail operation

Miami Valley Hospital

- Schedule and supervise four kitchens and fifty food service workers covering four buildings and multiple units on a daily basis ensuring all meals delivered to patient satisfaction and exceeding sanitation standards.- Responsible for inventory and production of all kitchens, proper ordering and stocking of special diets, ensure proper rotation and sanitation of multiple nutrition rooms across campus and minimal cash handling.Key Accomplishments- Increased overall efficiency of daily staff scheduling and communication through divisional lineup posted every evening for the following day shift posted by both Nutrition Services time clocks.- Effectively and professionally engaged new hires in the delivery and certification of ServSafe Food Handlers Classification as well as continuing education courses and recertifications of current staff.- Increased patient satisfaction in meal service of behavioral unit through increased communication with patients and staff, nursing and department meetings as well as daily interaction with during and after meal services.

Mansfield & Grafton, Ohio

- Teach culinary skills as necessary to inmates new to food service role or seeking greater knowledge while supervising and facilitating the daily preparation and service of up to five thousand meals.- Assist in the distribution of inmate meal services for segregation, medical, death row and minimum camps. Supervise dietary meal service, supplemental snacks and assist in meal substitutions when warranted.Key Accomplishments- Developed and trained extensively in interpersonal communication skills and violent threat assessment training, American Safety and Health Institute CPR Certification, Prison Rape Elimination Act prevention and physical skills course qualification and non-lethal restraint, detention and control skills.

Springboro, Ohio

- Dedicate entire service to the improvement of overall guest satisfaction through prompt and polite staff and the delivery of exceptional quality food and beverages.- Supervise and control the flow of front and back of house operations while assisting the Manager On Duty with cashouts, inventory, ordering, section clearing, expediting, bartending, front serving and back line cooking.Key Accomplishments- Networked in the local community and schools to promote the ‘Dine-to-Donate’ campaign offering a percentage of sales to be awarded to qualified nonprofits and charitable causes based on a predetermined time frame and redemption guidelines.

St Helena, California, United States

Responsible for daily operation and direction of Tasting Room activities for third largest family owned/operated winery in Napa Valley, California. Known for our Meritage blend, Trilogy, we also offer single vineyard cabernet sauvignons, savignon blanc, chardonnay, pinot grigio and many others.

Napa, California

- Implemented and trained reservation department staff and supervisors in SalesForce software- Actively networked through private and public events, cold calling, inside and outside sales developments- Promoted multi positional luxury events from commissary, train station, train and winery locations- Escorted multimedia, press and international documentary crews for onboard filming and events- Responsible for the creation, development and implementation of private and corporate special events, sales, activities and promotional opportunities - Assisted in the total reconditioning and branding of Napa Valley Wine Train digital and print marketing materials- Attended POW-WOW: International Travel & Hospitality Convention in Las Vegas, Nevada with Director of Marketing- Initiated and developed an event resulting in the restoration and launch of a standard Pullman rail car for political fundraising event - Assisted Executive Chef, Director of Wines, Director of Marketing and Chief Executive Officer as necessary promoting and presenting upcoming events with menu creation, wine selection and excursion execution

Napa, California

- Directly oversee the production and service of over 350 guests coordinating four dining rooms, three kitchens, two bars, two lounges, wine tasting bar and staff of fifty during three hour rail excursion- Actively engage, entertain, serve, upsell and safely maneuver guests among nine different rail cars- Turn entire train for service including staff, equipment, linen, cash, inventory, wine and spirits daily- Provide recommendations for local businesses, wineries, restaurants and social events for patrons- Communicate clearly and effectively with Executive Chef, Sous Chef, Engineer and ConductorManager of On Board Operations and Maitre D for all riding guests of the Napa Valley Wine Train.

Findlay, Ohio, United States

Independent Platnium Agent of Verizon Wireless, CellularCentral offers nearly twenty locations througout Ohio and Southern Michigan. Personal duties included managment of upto two retail locations, marketing sales, customer contracts and services, and customer resolution management.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services, Graduation May 2020

Activities and Societies: International business trip 2019 to Rome and Florence, Italy.Enrolled in Bowling Green State University.

Master Of Arts - Ma (Program Closed / No Degree Earned), Social Entrepreneurship, 4.0

Completed two courses of Master of Arts degree. The program was terminated by the university and I was offered an option to complete.

Bachelors Of Business Administration, Hospitality/Restaurant Management And Foodservice Minor, 2.85

Activities and Societies: Kappa Kappa Psi, BG Fencing, NCAA Fencing, Marching Band, Pep Band, Concert Band, Versity.com (Campus Operator).