Managed code releases for supported applications; including completing change management documentation, obtaining line-of-business approvals, reviewing code with the developers, and submitting to the change management team. Key results:•Support of static/reference data and end of the day pricing applications for the business. •Liaised between the internal client areas and the technical side of the organization by planning, conducting, and directing the analysis, prioritization, testing and release of customized data solutions.•Data Governance responsibilities which included interviewing data/file owners to obtain verification of systems of record, working with business partners to gather and understand functional requirements, developing SQL queries to aid in support and research.•Drove analysis of business elements and project tracking to ensure deadlines and deliverables were timely.•Served a dual role as both team Project Manager and Business Analyst on multiple initiatives.•Conducted and coordinated international product training sessions for internal development teams to increase team knowledge base and productivity.•Initial setup of 3 JIRA applications, including the customization of JIRA workflow and screens for best execution and use across the organization.•Manage code releases for supported application; including completing change management documentation, obtaining line-of-business approvals, reviewing code with the developers, and submitting to the change management team.

Middle Office Support of multiple RMBS traders throughout the monthly allocation life cycle. Took allocations lead during back office platform conversion from SunGard Phase 3 to Broadridge Impact with a focus on reconciliation and reporting future states.Key results:•Provided trade support for the Residential Mortgage-Backed Securities (RMBS) desk with a focus on process improvement initiatives in a dynamic multi-platform trading environment•Served as team project lead for the Central Counterparty (CCP3) pool netting industry initiative. Primary duties included test script creation, daily test trade input and execution, and results analysis of targeted MBS scenarios.

Directly supported the Investment Banking and Trading teams by establishing and monitoring Actimize alerts, tracking client complaints and leading mandatory compliance sessions throughout the year. Sessions were PowerPoint intensive and conducted face-to-face and remotely.Key results:•Development, implementation, and oversight of new Gifts G-20, Confirmations G-15, Advertisements G-21, Disclosures G-10, and Political Contributions G-37 surveillance programs.•Provided daily ad-hoc and formal guidance to the Public Finance Sales and Trading teams in compliance with MSRB, NYSE and SEC rules and regulations.

Ensured option contract matching and clearance, taking immediate action to resolve any discrepancies. Custom Excel spreadsheets were required for PnL proofing and included market data API, VLOOKUP, HLOOKUP, and extensive data parsing and filtering functions.Key results:•Daily profit/loss reporting, analysis, and general trading infrastructure management for two crude oil traders

Middle Office Support of three RMBS traders throughout the monthly TBA allocation life cycle. Key results:•Provided trade support for the Residential Mortgage-Backed Securities (RMBS) desk.•Eliminated a manual process by creating an Microsoft Access tool used to enter pool substitutions and TBA give-up trades enabling the team to retrieve historical data electronically and efficiently using a shared network database.•Developed an Access reconciliation tool used daily to balance open TBA trades and trader inventory positions creating a daily time savings of between 3-5 hours of manual reconciliation time. Provided support of each database from 2005 to 2007 after moving to the Commodities team.

Day-to-day operation of a retail automotive store. Key results:•Increased sales by 30% while reducing overhead by 15% over a one year period

Assisted in the design and implementation of a new web-based training tool for retail brokerage operations associates. Subject Matter Expert (SME) and project manager for an initiative to update working and formal procedures for equity back office associates and financial advisors.

(Correspondent Clearing Manager) April 1998– May 2000Provided front to daily back fixed-income trade support for 5 Introducing Brokers (IB) across multiple product lines. Designed a centralized database of client wire and check disbursement instructions decreasing wire rejects by 20%.(Project Manager Accounting) May 1997-April 1998Acted as project leader for a long-term general ledger reconciliation project. (60,000 breaking transactions over 9 months) Conceptualized and implemented a new cash reconciliation matching system and custom report package for the fixed income accounting group increasing accuracy while saving an average of 3 hours each day for the team.(Cash/Clearance Supervisor Accounting) April 1996– May 1997Reconciled multiregional company accounts including wire, ACH and clearing to the back office securities platform.