Joseph Dodson Email & Phone Number

Charleston, SC, US

Atlanta, Georgia, United States

• Guided the vision for benefits enrollment and employee experience platforms. Developed and mentored a team of up to 30 product managers and product owners working across product offerings. Planned and executed the.
• Created and maintained a product roadmap that supports the execution of the company's vision, enabling informed decision-making for future planning and growth.
• Managed a $20M capital investment budget to achieve revenue growth targets and product scale.
• Guided buy, build, and partner decisions to enable market growth, resulting in significant revenue increase.
• Led the product management team in delivering software solutions using agile best practices resulting in increased collaboration between product management and development team.

Des Moines, Iowa, United States

• Enabled product managers to focus on future planning and growth by implementing a new organizational structure for the product owners. Measured key performance indicators (KPIs) for performance, resource needs, and.
• Oversaw operations and delivery for 200+ member development team as one of four members of development leadership team.
• Improved the team’s Critical-to-Quality (CTQ) scores from 83% to 95% in six months by developing a new process for quality assurance.
• Provided greater visibility of issues and set expectations for business stakeholders by implementing a new defect management process with revised service level agreements (SLAs), new systems, and tracking tools.
• Provided a career path and development opportunities for the product owner and product manager roles by introducing levels and criteria for each role.
• Managed people, processes, and planning for the product owners that supported development of company’s largest enterprise product using the SAFe methodology across twelve product development teams.

Charleston, South Carolina, United States

• Managed Human Resources, Finance, Client Services, Field Operations, and Sales Departments as a direct report to the founder and CEO. Created the initial operating budget with expense management and profitability goals.
• Executed GTM strategy for new territory, including resources, marketing, quality assurance, and local labor laws compliance.
• Implemented weekly and monthly reporting of KPIs using data from the platform and Quickbooks to enable leadership decisions based on key metrics, such as reducing employees in unprofitable markets and modifying pricing.
• Achieved 4x revenue growth and expanded from 3 to 12 markets in 8 months by implementing a new structure for the operations of a tech-enabled home repair company.
• Scaled estimating team from 100 to 1000 estimates per month and reduced costs from $25 to $10 per lead by restructuring the process and outsourcing data entry to remote teams.

Charleston, South Carolina, United States

• Led strategy, growth, and product delivery for the Charleston Digital Hub as one of the four Senior Leadership Team members, expanding the agile software development professionals from 225 to 375. Acquired, developed.
• Planned and launched a $435M software development contract with multiple systems, clients, and projects as part of the strategic team, managing resource allocation, delivery monitoring, and project health for 35 scrum.
• Oversaw a portfolio of business with 20 project teams, managing financials, delivery, and team member engagement.
• Implemented successful change management initiatives for Booz Allen Hamilton’s acquisition of SPARC LLC, creating, implementing, and managing business processes, such as resource management and project initiation, and.

Charleston, South Carolina, United States

Directed the Product Management at SPARC LLC, a small-scale business with a revenue of $25M, and later acquired by Booz Allen Hamilton. Designed and implemented business processes and grew the team from 3 to 20 product owners within two years. Guided a large development effort, involving 25 scrum teams and 250 personnel, and worked closely with.

Charleston, South Carolina, United States

Master Of Business Administration - Mba, 3.75

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.93