Joseph Quick Email and Phone Number
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I am a seasoned professional with extensive operations management and event coordination experience. Recognized for demonstrating a natural aptitude for program management, as well as strategic planning and innovative initiatives. Professional focal points include fund generation, team leadership, membership growth, volunteer management, problem-solving, process enhancement, critical thinking, and decision-making. Delivering superior administration in the latter areas of expertise requires the utilization of effective communication and prioritization skills, as well as problem-solving, best practices, data analysis, and resource management to support efficiency and optimal results. Colleagues describe me as a progressive, driven, down-to-earth, operation management professional who can be relied on to offer superior solutions that deliver profitable results on time and under budget.Specialties: Event Planning & CoordinationStrategic PlanningOperations AnalysisProject (Program) Planning & ManagementRevenue GenerationQuality Assurance – Best PracticesTraining & DevelopmentBudget & Cost ControlsManagement ReportingCustomer (Member) RelationsContract & Agreement NegotiationsVendor Selection & ManagementFacilities ManagementEnvironmental & Safety AssuranceTerritory& Account ManagementOrganizational Design & DevelopmentCommunicatorProblem SolverMotivatorNegotiatorLeadershipAnalytical AdaptableEducatedOrganizedInterpersonalResults Driven
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Customer Experience Volunteer Program ManagerDallas Fort Worth International Airport (Dfw) Sep 2023 - PresentDfw Airport, Tx, Us• Administer recruitment, training, and retention of customer service Ambassador volunteers to support operations at the world’s second busiest airport with over 80 million annual passengers.• Developed new methods to increase volunteer hours to support relationships with DFW Airport divisions and external partners resulting in over 38,000 volunteer hours served and 1.6 million passenger interactions.• Oversee department budget and provide leadership team of four.
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Director - International DivisonBoy Scouts Of America Nov 2020 - Aug 2022Irving, Tx, Us• Accepted additional responsibilities for the International Division after the company downsized during COVID-19.• Coordinated global operations for the Boy Scouts of America International division.• Facilitated participation of 2,500 members to the 2023 World Scout Jamboree in South Korea through budget development, registration system implementation, flights, housing, and pre-festival tours.• Developed multiple opportunities for BSA members to participate in scouting events worldwide.• Oversaw donor participation with the World Scout Foundation. -
Deputy National Director - National Honor SocietyBoy Scouts Of America Nov 2019 - Aug 2022Irving, Tx, Us• Employed control and authorization over all aspects of Scouting’s National Honor Society consisting of more than 140,000 youth and adult members. • Facilitated five multi-week youth development programs which provide volunteer service to the US Forest Service, US National Parks, and Canadian Provincial Parks.• Organized 12+ multi-day leadership seminars yearly in the USA, Germany, and Japan.• Coordinated and executed a bi-annual national conference for 7,000+ participants and a budget of $4M.• Orchestrated training classes, trade show elements, guest speakers, leisure activities, concerts/shows, retail operations, material procurement, day visitors, and housing for conference participants.• Implemented the first official affinity spaces at a BSA event for LGBTQ+ scouts, scouts of color, women in scouting, and scouts with disabilities.• Directed multiple national committees and subcommittees, including the finance committee which focused on selecting a new e-commerce site host, increasing sales by 127% in one year. • Participated actively in establishing a program response to COVID-19, including virtual events and multi-channel webinars, to continue scouting activities.
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Chief Program Officer - 24Th World Scout JamboreeBoy Scouts Of America Oct 2016 - Oct 2019Irving, Tx, Us• Piloted a global program plan which focused on adventure elements, educational components, leadership development, and the United Nations Sustainable Developed Goals.• Provided logistical support for shipping, security, travel, media, special guests, and daily live streams for 42,000+ attendees from 160 countries throughout the jamboree.• Prospected and onboarded 70+ international partnerships with corporations, nonprofit organizations, non-governmental organizations, and government agencies.• Administered all phases of the implementation of $16M of a $55M event budget through material acquisition and vendor contracts. • Designed and deployed an event engagement platform utilizing wearable technology resulting in 4.7 million interactions among jamboree participants.• Provided leadership to 200 global program leadership volunteers across ten program groups with 4,300 volunteer international service team members.• Carried out the alignment of objectives, including communication, service, and support, for 30 National Scout Organizations throughout five continents.• Created and presented informative workshops at multiple World Organization of the Scout Movement events in Asia, Europe, and North America.• Launched an innovative Jamboree marketing plan with accountability for the website, newsletters, and marketing resources in English, French, and Spanish.
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Merger SpecialistBoy Scouts Of America Feb 2016 - Oct 2016Irving, Tx, Us• Selected as a member of the merger task force evaluating future operations of two local divisions.• Delivered tactical leadership for properties operations assessment.• Provided training, mentoring, and oversight of eight employees, including two managers and six support staff. • Reviewed, assessed, and fully redesigned budget development, prioritization, and evaluation processes.• Supported executive board Vice Presidents and committees regarding integrated risk management, programs, and properties.• Gained approval of the merger recommendation which resulted in a realized annual saving of over $1.1M in expenses.
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Director Of OperationsBoy Scouts Of America Nov 2011 - Feb 2016Irving, Tx, Us• Directed all daily activities at five camps serving 22,000+ participants in summer and off-season programs.• Supervised six full-time and 250 seasonal staff, oversaw the international camp staff program, and managed food and beverage operations across five locations.• Operated four retail stores which realized an increase in revenue of 23.4%. • Heightened budgeted revenue from $1.6M to $2.05M, driving up unrestricted net asset return by 236% to $468 thousand annually.• Spearheaded the construction project of a $2M urban program center.• Obtained camp certifications through the BSA National Camp Accreditation Program and the Colorado Department of Human Services.
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Territory DirectorBoy Scouts Of America Jul 2007 - Nov 2011Irving, Tx, Us• Guided a volunteer fundraising team that raised $205,000; a $50,000 increase over the previous year.• Gave leadership to the district product sale campaign resulting in an increase from $474,062 to $574,804.• Obtained $32,000 in table sponsorships for a fundraising event with 1,000 attendees.• Recruited and advised a volunteer leadership team of 110 community members and developed a succession plan for the committee. • Supervised two executive staff members.
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Senior Territory ManagerBoy Scouts Of America Dec 2003 - Jul 2007Irving, Tx, Us• Sold the Scouting program to community organizations and provided support to existing partners resulting in a 140% membership growth.• Served as Scouting’s representative for local media and community organizations.• Oversaw all operating aspects at Spanish Trail Scout Reservation.
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Territory ManagerBoy Scouts Of America Aug 2000 - Dec 2003Irving, Tx, Us• Nonprofit management
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College ProgramWalt Disney World Jan 1998 - Aug 1998Lake Buena Vista, Florida, UsI was invited to return to the Walt Disney College Program to assist as an opening Cast Member for Disney's Animal Kingdom Theme Park. -
College ProgramWalt Disney World Jan 1997 - May 1997Lake Buena Vista, Florida, UsThe Disney College Program is an internship program designed to give students on-the-job experience working at the parks and resorts, participating in college coursework, and meeting and living with different people from across the world in company-sponsored housing.
Joseph Quick Skills
Joseph Quick Education Details
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Mississippi State UniversityMarketing
Frequently Asked Questions about Joseph Quick
What company does Joseph Quick work for?
Joseph Quick works for Dallas Fort Worth International Airport (Dfw)
What is Joseph Quick's role at the current company?
Joseph Quick's current role is Customer Experience Volunteer Program Manager.
What is Joseph Quick's email address?
Joseph Quick's email address is jo****@****cra.org
What is Joseph Quick's direct phone number?
Joseph Quick's direct phone number is (972) 580*****
What schools did Joseph Quick attend?
Joseph Quick attended Mississippi State University.
What skills is Joseph Quick known for?
Joseph Quick has skills like Volunteer Management, Fundraising, Nonprofits, Leadership, Program Management, Program Development, Training, Strategic Planning, Event Management, Marketing, Public Speaking, Non Profits.
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