Joseph E. Sweeney, Mba, Mscm Email & Phone Number

Chester Springs, PA, US

Chester Springs, PA, US

Aubervilliers, Île-de-France, FR

Colmar, Pennsylvania, US

New York, NY, US

• Identified opportunities to improve business operations. Wrote and updated business process procedures to support organizational goals. Successfully managed two employees for a period of two years (2016-2018).
• Received 21 awards from the Chase Recognition Program for outstanding teamwork & process innovation.
• Developed and implemented a Procedure Review Checklist to reduce errors by 20%.
• Created new procedures for previously non-documented business Auto processes in 2018.
• Successfully managed Card’s Recovery Annual review business procedure process (2016 to present).
• Developed and implemented best practices training materials documents on proceduredevelopment and process mapping.

New York, NY, US

Mount Laurel, NJ, US

• Developed new business procedures for internal processes within Change Management.
• Responsible for co-managing the Government Sponsored Enterprise business process that helped to implement new regulations across 26 Lines of Business.
• Implemented new or revised Government Sponsored Enterprise business processes by over 5%.
• Proposed new business process improvements within Change Management.
• Achieved PHH’s Six Sigma Yellow Belt Certification.

• Managed and successfully executed the event planning details for Donna Serdula on optimizing Linked In profile for jobseekers.

• Developed start-up and scaling cost estimates for supporting business scenarios included in business plans proposed to venture capital firms.
• Reviewed future funding options via equity sales.
• Explored potential cost savings from use of small business incubators that would support the firm’s business evolutionary needs.
• Co-authored proposals to expand the firm from a professional consultancy to offer outsourcing services that enabled business documents to be authored and published in compliance with international regulatory.
• Identified potential outsourcing partners including translation services, software providers, and other EH&S consultants to build and expand the firm’s stand-alone service needs and capabilities.
• Secured legal services for supporting business development including protection of proprietary technology and processes.

New York, NY, US

• Performed a capacity model study of the Domestic Settlements unit that resulted in 18 process enhancements including simplified workflows and a reduction in overtime by 20%.
• Developed physical security archiving strategy to complement corporate portal initiative.
• Reviewed and revised all existing procedure manuals for various business processes within Domestic Settlements Unit.
• Utilized foreign exchange expertise to resolve backlogged currency transactions in the InternationalSettlements Unit.
• Performed an internal audit of Domestic Settlements Unit’s trade file documentation and found Unit to be compliant with company standards.
• Developed and executed a root cause analysis report for management investigating failed stock trades within the Private Bank.

Bloomfield, CT, US

• Implemented quantitative process performance standards achieving $1M in annual process savings.
• Re-engineered a 27 step foreign exchange manual payment process resulting in the design and implementation of a 13 step electronic replacement process.
• Designed an electronic workflow which expedited payment requests by 15% and eliminated an outdated manual process.
• Developed and implemented a data quality program reducing benefit claim process rework by 80%.
• Responsible for the daily Automated Clearing House payments to international banks and secured confirmation of payment details.
• Responsible for performing 10 Monthly Bank reconciliations for CIGNA clients and recording daily accounting business journal entries.

Mscm, Logistics, Materials, And Supply Chain Management

Mba, Finance And E-Commerce

Business Analyst Certificate

Graduate Studies- Continuing Education, Business Process Management Courses

Six Sigma- Greenbelt Certificate

B.S., Management And Marketing (Majors) International Business And Economics (Minors)