Joe Fanelli Email & Phone Number

Wayne, Pa, Us

Newark, Nj, Us

Mount Laurel, Nj, Us

Leader of 400-person team of mortgage loan processors, underwriters and quality specialists originating loans for 2 large private label bank customers. Responsible for all aspects of loan processing, underwriting, transaction management and coordination of operations with our clients. 2015 results included:• Origination of over $10B in mortgage loan volume.• Reduction of un-curable loan defects by 50%• Refinement of origination processes to enable 10% reduction in overall loan cycle times• Achieved 85% "i would recommend" customer satisfaction rates.

Mount Laurel, Nj, Us

Functional leader for the lean six sigma program for the PHH Mortgage Originations and services business. Responsible for deployment of a new continuous improvement program. Developed and delivered leadership training, hired dedicated staff of black belts, identified critical target areas for improvement and created a project pipeline. Program accomplishments include:• Introduced the "continuous improvement" culture, tools and processes to the entire organization and completed executive training on "leading a continuous improvement program".• Developed and delivered Green and Yellow Belt training across the entire mortgage business• Executed projects to reduce variation and waste, reducing loan cycl times by 22% and generating $5MM in annual productivity improvements.• Completed major process redesigns to ensure compliance with RESPA 2015 regulations.

Norwalk, Ct, Us

Asset Management Leader / Fleet ManagerFleet manager for trailer leasing business with a $1 billion portfolio of tractor trailers. Portfolio includes 100,000 leased and rented trailers across 90 branches in the US & Canada, generating $500 million in revenue. Responsible for deal fulfillment and fleet utilization, readiness of equipment, new equipment purchases, end-of-lease-term strategies, sales of equipment and compliance with GAAP / internal accounting policies.• Customer fulfillment - Developed fleet availability metrics that match inventory levels with customer demand across all branches. Work closely with sales force to understand deal pipeline and ensure adequate inventory is available at branches. Responsible for fulfilling 21,000+ units going on rent and lease annually. Increased rental fleet utilization from 65% in 2006 to 85% currently.• Utilization and readiness of fleet - Improved fleet repairs process and reduced percentage of unusable “red-tag” equipment from 60% in 2009 to less than 20% currently. • New equipment purchases - Identified lease and rental opportunities for $50 million of new capital investment generating over $7 million of revenue annually.• Lease portfolio management - Successfully extended or re-utilized 75%+ of all leases that expired during 2010. Exceeded 2010 lease revenue plan by $3.5 million.• Equipment sales - Maintained average fleet age and marketability by identifying 5,000-20,000 units for sale annually. Exceeded gain-loss targets every year. • Compliance - Responded to branch operations teams on technical accounting and internal policy issues. Managed distress and impairment testing and ensured fleet values and depreciation treatments complied with GAAP and GE accounting policies.

Norwalk, Ct, Us

Lean Six Sigma Master Black BeltResponsible for “At the Customer, for the Customer” (ACFC) Six Sigma program focused on improving major business processes of GE’s largest clients. Provided customers with Six Sigma training, project leadership and dedicated GE black belts to deliver productivity savings, defect reductions and increased sales for customers’ operations.• Defect Reduction - Led project with Lowes Home Improvements commercial accounts team to reduce unapplied customer payments by 75%. Reduced application defects from 7% to 1.5% and customer escalated complaints from 900 to 20 per month.• Productivity Improvement - Delivered Six Sigma training to 50 GAP, Inc. associates and coached 3 major projects with GAP, Inc.’s Facilities Services team. Generated $3 million in annual store maintenance expense savings.• Increased sales - Completed LEAN Six Sigma event with employees of Walmart and Sam’s Club focused on streamlining the customer in-store shopping experience. Identified and implemented 22 LEAN improvements which generated an additional $80MM in sales across Sam’s Club stores. Digitization Leader• Executed productivity projects for Field Sales, Finance and Risk Management teams. Produced $21 million of back-office expense reductions on an investment of $12 million.• Developed a BlackBerry / Goldmine customer relationship management tool. Eliminated 11% of administrative tasks for sales team, enabling an equal increase in customer face time.

Created an internet based commercial equipment remarketing and asset re-utilization product. Responsible for developing the business concept, value proposition and web-based tools and systems.• Created an online market to sell used and off-lease commercial equipment. Web requests generated leads for the sale of $20 million of off lease machine tools and construction equipment.• Launched the GE Asset Tracker web product which enabled re-utilization of manufacturing equipment across multiple facilities. Completed product rollout to Allied Signal, GE Power Systems, and Stanley Tools.

Norwalk, Ct, Us

• Rotated through 5 diverse GE Capital businesses in 6 month assignments. Included classroom training and assignments in various financial functions including accounting and tax reporting, financial planning and analysis and risk management

Bs, Finance, English

Education record