Job Summary•Primary 24/7 support and administration of Citrix XenApp Farm of 40+ servers hosting 300+ applications for client’s globally. •Primary support for all Citrix clients. •Responsible for administration and support of 900+ global server environment on Windows Server 2003/2008/2012 for an 8000+ user community. •Deployed infrastructure, maintain and support Virtual Desktop delivery of 300+ systems. •Responsible for physical and virtual builds for Windows & Citrix… Show more Job Summary•Primary 24/7 support and administration of Citrix XenApp Farm of 40+ servers hosting 300+ applications for client’s globally. •Primary support for all Citrix clients. •Responsible for administration and support of 900+ global server environment on Windows Server 2003/2008/2012 for an 8000+ user community. •Deployed infrastructure, maintain and support Virtual Desktop delivery of 300+ systems. •Responsible for physical and virtual builds for Windows & Citrix related server deployments. •Trained offshore resource teams and coordinated their incident resolution for the Windows Server Team. •Implement Microsoft and Citrix patches to the Citrix servers.•Troubleshoot various issues related to Citrix resource manager, Printers etc.•Monitored Citrix server’s health by using Citrix Edge Sight.•Deployment of both out of the box and in-house application management in Citrix environment.•The single administrator of the corporate fax delivery system (Esker Deliveryware). •A team member responsible for delivering world class availability metrics of 99.9% uptime.•Key member of the Windows server and Citrix disaster recovery exercises.May 1997 thru June 1998 - Contracted to The Hershey Company to provided both phone and onsite support for desktop and laptop users within the engineering and manufacturing environment. Participated in the rollout of new standard desktop computers across the corporation in support of their 1st common desktop architecture project. ITIL Foundation Certificate in IT Service Management Show less

AssignmentsRTC Great Lakes - 7/88 - 9/88AVA1 - 9/88-3/89NAS Miramar - 3/89 - 7/91VR52 - Taskmasters - 1991-1993CV-66 - USS America - 1993-94