Twilio is the largest multi-channel communication provider on the planet enabling billions of daily digital interactions across text, email, voice and video.VP of Engineering for Platform Products including customer-facing platform products and Infrastructure / Platform Engineering. Includes compute, networking, carrier networking, service mesh, storage & databases, CI/CD, IaC, DevX, observability and cost optimization / FinOps.* Launched new Kubernetes PaaS, target for 3K+ microservices, under a highly compressed timeframe. Reduces opportunity cost for product engineering, enables improved compute efficiency and service reliability. * Drove initiatives to improve service and platform reliability contributing to 100% reduction in SEV-0 incidents.* Set strategy and drove programs to improve database reliability, including launch of advanced data substrate for services required to withstand a full region outage. Critical for targeted global expansion.* Set strategy for company-wide Observability platform overhaul, targeting several $MM in annually-recurring savings and streamlined functionality to drive improved service reliability.* Unlocked tens of $MM in annually-recurring savings via efficiency programs and vendor negotiations.

*** Cloud Operations ***Led Data Ingestion organization for Google Cloud’s customer-facing Observability Platform, providing customers the insight needed to operate their systems at scale. Cloud CEO visibility.* Drove revenue by increasing ingest platform adoption by 300%, VM distro support by 140% and unlocking net new revenue via high-throughput logging and 3rd-party application use cases.* Spearheaded and launched new Observability products to drive revenue growth and improved UX: ==> Ops Agent - unified telemetry ingestion with a streamlined, cross-platform experience ==> Agent Policies - policy-based management of large agent fleets via Terraform or CLI ==> Agent Configuration Management - official integrations for standard Configuration Management tools (Ansible, Puppet, Chef). First and only Public Cloud to offer this capability that reduces time-to-revenue from days to minutes.*** Cloud Capacity Planning ***Built and led organization responsible for a new Cloud Capacity Planning platform that produces optimal capacity plans to underlie all Google Cloud products, balancing the competing concerns of over-provisioning and unavailability. Directly accountable to GM of Google Cloud Platform.* Built organization from the ground up, helped architect and launch ML-driven forecasting and planning platform under tight timeframe.* Reduced service failures by 30%.*** Storage Efficiency ***Led organization to optimize cost efficiency of Google’s company-wide storage spend through purpose-built Engineering solutions. Directly accountable to Google’s global head of storage and database infrastructure.* Delivered savings of $100MM+, annually recurring, via Google-wide storage solutions such as auto-tiering, a flash-based block cache and a risk-pooled Capacity Planning Engine for Google’s largest storage consumers such as YouTube, Search, Ads, gmail and Cloud.

Verisk Marketing Solutions is a SaaS provider that processes billions of daily transactions across thousands of high-traffic websites, driving real-time insight into a consumer’s digital journey.* Scaled organization and throughput to 3x, shipping faster, with improved quality and service reliability.* Reduced infrastructure expense run rate by 50%.* Launched new query engine powered by AI / ML, enabling predictive analytics and automatic purchasing decisions for lead buyers. 85% faster than the preceding engine, enabling Ad-Tech usage with latency < 50 ms.* Led re-architecture of core technology components to improve performance, scalability, resilience and cost-effectiveness. Incremental approach delivered steady value with a diffused risk profile.

TRAC is a Logistics SaaS provider and largest provider of road equipment for shipping containers. Led Engineering through disruptive industry transition with a tech land rush at the heart of competitive advantage.* Scaled and led engineering organization through a period of rapid change and 35% year-over-year growth; drove repeated success in delivery of mission-critical, revenue-generating SaaS products.* Defined vision and drove implementation of the TRAC Connect product, the top strategic revenue source, with revenues growing from $0 to $150MM in three years.* Drove development of an industry-wide technology solution to combat the unauthorized access of road equipment for shipping containers. Reduces industry-wide liability risk by hundreds of $MMs each year; featured in the Journal of Commerce and endorsed by several industry organizations.

Director of Engineering at a highly successful Consulting firm. From sales to delivery, successfully led mission-critical, large-scale Software Engineering and Process Engineering programs with C-level visibility. Clients included Fortune 500 enterprises across a broad industry base.