Joe Breed Email and Phone Number

Joe Breed is a Director, Customer Success and Services Offers at Genesys. He possess expertise in digital marketing, customer insight, social media, blogging, market research and 8 more skills. Colleagues describe him as "I look forward to an opportunity to work with Joe in the future. Joe is a go-getter, with technical smarts and business savvy. He's able to master complicated systems and knows Skyword better than the team that built it. At the same time he's able to set strategic vision, like he's done with Customer Success. Not afraid to challenge the status quo, Joe will ask the tough questions and move projects past obstacles. Joe's an an engaging speaker, can lead a conference session or a client meeting. An invested manager, he's always looking for ways to improve his team and give them new opportunities to challenge themselves and grow. Finally, he's Integral to the culture, Joe makes Skyword a fun place to work." and "I was lucky enough to work with Joe as both a peer and also reporting directly to him. I was very impressed with how naturally he managed that always tricky transition from peer to manager. While reporting to Joe, he was always approachable, friendly, and eager to help me find the best way to achieve my goals. I have no doubt that I was able to do the best work of my career while working with Joe, and furthermore, that I would not have otherwise achieved that same level of success without him. Under Joe's direction, our department saw huge improvements in the success of our customers, which we identified through large increases in NPS scores. Joe's passion for customer success was clear to the team and to our clients. I would recommend him for any company that values customer and employee satisfaction and retention. I hope we are able to work together again in the future."