Oversee the operations of a Continuing Care Retirement Community consisting of a skilled nursing facility and an AL/IL community. Assisted in transitioning a new Administrator into a 300-bed sister facility. Built relationships with Providers to improve the clinical outcomes of the facility including finding a new Medical Director, Pulmonologist, Infectious Disease and Psychiatrist.Increased total census by 36%.Reopened a closed floor and established a 13 bed Respiratory Unit.Built relationships with a Northern Hospital PAN to be invited into their 3 day waiver program.Eliminated CNA agency staffing and reduced nursing agency staffing by 60% in order to improve customer service and clinical outcomes.

Increased total census by 22% and skilled census by 65%.Improved over-all star rating from a 2 star to a 4 starInvited to partner with one of the largest Hospital PPNs in the Chicagoland AreaCreated, initiated and established a new twenty-five bed unit dedicated to ventilator dependent individuals and tracheostomy care.Initiated, hired and trained individuals under the company's Administrator In Training (AIT) program.

Improved aesthetics and logistics to increase the center occupancy rate from 83% to 95% within one quarter.Transitioned the facility from a 2 star to a 5 star CMS rating. Reduced overtime hours by 40%.Monitored and reduced expenses for all controlled budgets to ultimately meet company set budgeted goals. Exceeded the company set monthly Medicare goal.Led two consecutive successful annual surveys receiving 5 or less tags-desk review.

Operated, managed and enhanced two skilled nursing facilities in the Chicagoland Area specializing in individuals requiring dementia care, ventilator dependent needs, pulmonary rehabilitation and short term rehabilitation. Created, set the foundation and established a new twenty-four bed unit dedicated to ventilator dependent individuals. Managed a million dollar renovation project for enhancing aesthetics to ultimately improve marketability. Increased over-all census and Medicare average monthly census. Built relationships with key hospital staff, General Practice Physicians, Geriatricians, Pulmonary Physicians and Infectious Disease Physicians which increased census and improved clinical outcomes.

Assigned to improve logistics, training, customer service, business development and EBITDA for multiple centers within the Chicagoland Area. Significantly improved the customer service experience rating for two centers within a three-month period.Supervised a Regional team of Medical Assistants and office staff.Worked in partnership with the Medical Director to improve patient satisfaction and clinical outcomes. Analyzed budgets, financial reports and projections for accurate reporting of financial standing.Implemented and planned new projects and procedures as a result of a continuous review of current operating methods.