Joseph Gomes Email & Phone Number

Ashburn Virginia

Ashburn, Virginia

• Provide end-to-end project management support including prospecting, engaging pre-sales support, solution design, order entry, implementation and post sales support. • Responsible for proposing, negotiating, renewing contracts and revenue retention. • Act as a liaison between order manager and client for seamless order completion; Effectively communicate with solution engineers, product managers, and order manager to drive implementation and to meet customer timeline. • Responsible for leading and facilitating project meetings and presentations with C-level executives to go over RFP’s, contracts and network configuration. • Satisfied existing customer by creating and seeing through completion of billing tickets, repair tickets, account changes and disconnects etc. • Extensively use salesforce.com reporting and dashboards, sales funnel and using chatter to communicate with various internal teams and document work progress.• Focus on “New-Logo” customers and selling into lit building/On-Net customers by proactively making high outbound calls and emails to build pipeline and help obtain quota. • Assisted in resolving Executive level escalations with upper management team to provide satisfactory results.

Ashburn, Va

• Designs, proposes and sells integrated voice, data, long distance and internet solutions and value added application packages to business customers for a Verizon complex product.• Partners with customers to determine present and future telecom needs by using a consultative selling approach.• Proactively manages the attainment of $7-8M annual revenue in a customer base consisting of small and medium business customers.• Responsible for retention and up sell of existing customer base.• Coordinates pre-sale, technical support and sales implementation.• Responsible for creating custom proposals, RFP's, accurate pricing and network configuration.

Herndon, Va

• Build consultative long-term relationships with customers by providing a superior customer experience and meeting customer’ s expectations. • Become a trusted adviser by finding solutions to customer’ s problems and issues with their IT environment by effectively leveraging technical resources both internally and externally. • Work with IT specialist, product specialist and engineers to help design and implement projects that feeds their needs and budget. • Proactively manage an account base to identify opportunities and achieve profitable growth while prospecting for new clients. • Continue to learn and improve within organization by completing ongoing training and courses and certifications.

Bachelor Of Science - Bs, Business Administration

Studied Business with the concentration of Finance, Marketing and Management

Associate Of Arts - Aa, Business Administration, Management And Operations