Joe Gregoire Email & Phone Number

Tucson, Az, Us

Tucson, Arizona, United States

- Support for customers requiring general, technical, product, and payment support for Internet based educational software. - Monitored and tested system enhancements to ensure quality and error free use. - Provided support for International Sales with a small team, as well acted as a liaison between customers and engineering regarding technical issues and product bugs. - Was tasked with updating SharePoint knowledge base singlehandedly to provide accurate and up-to-date information. - Assisted transition Customer Service department from phone/email/chat support to a chat first environment.

Cincinnati, Ohio, United States

Cincinnati, Ohio

•Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted;•Utilize all relevant tools to drive sales and leads;•Coach fellow associates on proper selling skills and demos relating to Microsoft Products: Surface, Windows 10, and Microsoft Office•Leverage online resources, tools, and peer knowledge to stay up to date on latest technology and devices•Attend and participate in all required trainings and meetings.•Successful completion of Best Buy Sales Orientation.

•Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted;•Utilize all relevant tools to drive sales and leads;•Leverage online resources, tools, and peer knowledge to stay up to date on latest technology and devices•Attend and participate in all required trainings and meetings.•Successful completion of Best Buy Sales Orientation.