Joseph Gurrieri Email & Phone Number

United States

Fairfield, Connecticut

Norwalk, CT

Fairfield, CT

• Manage inventory decisions of all parts for the current and past model range and prepare purchase orders
• Update database of available parts and adjust accordingly
• Maintain stock of auto parts and handling ordering procedures
• Assist with diagnosing auto problems during busy periods
• Adjust layout of parts to increase sales
• Negotiate terms with suppliers to minimize cost and improve profitability

Fairfield, CT

• Consulted with customer on applicable service specials
• Prioritized required services, and prepared to provide options upon request
• Documented declines for services and ask for follow-up on future service considerations
• Kept customers informed on completion times, service expenses, and possible changes
• Managed the delivery of vehicle to customer upon completion to assure all customer concerns can be addressed

Shelton, CT

• Read catalogs, microfiche viewers, and computer displays in order to determine replacement part stock numbers and prices.
• Proactively replaced parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
• Received and filled telephone orders for parts
• Prepared sales slips or sales contracts
• Advised customers on substitution or modification of parts when identical replacements are not available
• Examined returned parts for defects, and exchange defective parts or refund money

Darien, CT

• Advised customers about necessary service for routine maintenance
• Helped to identify concerns or problems by proper communication with the customer, doing a visual inspection, and road test if necessary
• Discussed with customers about inspection results, recommended corrective procedures, and prepared a legally binding repair order for needed service work with correct documentation and signatures
• Estimated cost, time, and value of any needed repairs
• Explained the work carried out on vehicle ensuring customers full understanding and authorization
• Advised customers of any extended warranties, service contracts, and specials to promote brand loyalty.

Milford, CT

• Advised customers about necessary service for routine maintenance
• Helped to identify concerns or problems by proper communication with the customer, doing a visual inspection, and road test if necessary
• Discussed with customers about inspection results, recommended corrective procedures, and prepared a legally binding repair order for needed service work with correct documentation and signatures
• Estimated cost, time, and value of any needed repairs
• Explained the work carried out on vehicle ensuring customers full understanding and authorization
• Advised customers of any extended warranties, service contracts, and specials to promote brand loyalty.