• Developed, launched and embedded Ericsson’s Europe and Latin America 2023-2027 Strategy, leading the workstream focused on strategy articulation, narrative building and copywriting.• The strategy launch won Best Change/Transformation Campaign at the Institute of Internal Communication Awards 2024 and Gold in the B2B: Internal Communication category at The Drum Awards 2024.• Created communications briefs for the Head of Europe and Latin America’s internal comms engagements, including… Show more • Developed, launched and embedded Ericsson’s Europe and Latin America 2023-2027 Strategy, leading the workstream focused on strategy articulation, narrative building and copywriting.• The strategy launch won Best Change/Transformation Campaign at the Institute of Internal Communication Awards 2024 and Gold in the B2B: Internal Communication category at The Drum Awards 2024.• Created communications briefs for the Head of Europe and Latin America’s internal comms engagements, including all-employee meetings, senior leaders calls and video recordings.• Transformed complex technical concepts into compelling stories to increase employee engagement and build a better understanding of Ericsson’s technology. Show less

I created educational content for an on-demand business school app designed for startup employees. This involved researching technical and business concepts, then turning them into engaging, easily-digestible, and actionable 15-minute lessons, while ensuring that all content was stylistically consistent and aligned with the company's tone-of-voice guidelines.

As US Section Lead, I oversaw a group of nine editors who were responsible for localizing Korean digital comics ("webtoons") into English. My main duties included managing the translation and production schedules for over 200 ongoing titles that were serialized weekly. In order to meet deadlines and develop strategies to increase sales, I worked closely with stakeholders such as comic creators, designers, administration managers, and marketers. Additionally, I hired, trained, and coordinated a… Show more As US Section Lead, I oversaw a group of nine editors who were responsible for localizing Korean digital comics ("webtoons") into English. My main duties included managing the translation and production schedules for over 200 ongoing titles that were serialized weekly. In order to meet deadlines and develop strategies to increase sales, I worked closely with stakeholders such as comic creators, designers, administration managers, and marketers. Additionally, I hired, trained, and coordinated a team of more than fifty freelance translators and editors. By optimizing our work processes, we were able to increase new comic production from 50 titles in 2019 to 144 by the end of 2021. Show less

Prepared and taught 22 hours per week of regular English classes (Grades 3 – 6) as well as after school conversation classes and Summer / Winter English camps at Mungyo Elementary School, Seoul

Commissioned, edited, formatted and proofread articles for a B2B print magazine specialising in the energy sector