Joseph Benson Email & Phone Number

Columbia, Md, Us

Washington, District Of Columbia, United States

As a Tier 2 Application Support Specialist for the U.S. Equal Employment Opportunity Commission, I am responsible for-Assisting clients with uploading documents to the Public Portal-Troubleshooting browser and device issues that may cause problems for the clients-Communicating with clients about access to their inquiries/cases

Greenville, South Carolina, United States

-Support and maintain IT collaboration and services in assigned area of responsibility, including troubleshooting and resolving related issues-Manage Budget, Headcount, License Management, Quality Assurance, Audit, Business Process Modeling, --Agile Methodologies, Project Steering, IT Service Continuity Management, Target Management, and other relevant areas-Design, develop, and implement business processes and innovation change initiatives in partnership with relevant stakeholders

Troy, Michigan, United States

Troubleshoot problem areas in a timely and accurate fashion and provide end-user training and assistance where needed. Troubleshoot highly complex technical problems, performing analyses to determine root cause of problems.

Silver Spring, Maryland

Bachelor Of Science - Bs, Computer And Information Sciences

Grade: Senior • Information Science major specializing in Data Science and Cyber Security •Introduction to Python programming language.

Education record

Cyber Security Accelerator Program National Security Seminar

Transfer, Computer Science, 4.0

High School Diploma

Activities and Societies: Varsity Track & Field, Varsity Basketball,